Sophie & Toffee Reviews

Name: Sophie & Toffee
Address: UB point 61 Ubi Ave 1, #06-08, UB point 61 Ubi Ave 1, #06-08, Singapore
Rating: 3.88

3.9 Rating 42 Reviews

69 %

of reviewers recommend Sophie & Toffee

Company Reviews

Product Reviews

5,344

Questions

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Phone:

91888533

Email:

support@sophieandtoffee.com

Location:

UB point 61 Ubi Ave 1, #06-08,
UB point 61 Ubi Ave 1, #06-08
Singapore
408941

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Sophie & Toffee 5 star review on 4th July 2022

Jeannice

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always satisfied with the service received from Sophie&Toffee. Boxes are quality and it’s a joy to receive one each month. No regrets at all.”

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Posted 3 months ago

“I’ve recently bought a silicon mold and I’m happy about the product. I’m especially satisfied about the attention and kindness of the people who work for the customer care. I talked to “Linda”. I had asked them for further information and they have been responsive and helpfu”

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Posted 5 months ago

“High-quality product!”

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Posted 5 months ago

“Good customer service. excellent product ! Love this compagnie !”

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Posted 5 months ago

“Always great pieces. Molds are beautiful and strong. Boxes always full. Receive pretty fast once they leave Singapore.”

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Posted 6 months ago

“You asked again, so here goes. No response to my inquiry through support regarding missing items in my order. The only communication I have received has been requests for reviews-and that obviously through an unmonitored, automated email, as my replies offering positive reviews after an explanation were ignored. So, if this is actually read, I'd be happy to discuss (again) the reason for missing items from my order.”

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Posted 6 months ago

“Everything is ok, but you made a mistake when you send the packages and put the items in the wrong packages. They were both for me, so no problem, but you should be more careful.”

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Posted 6 months ago

“Amazing quality resin molds. I can't wait to use them.”

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Posted 6 months ago

“I would have cancelled my order had I known you didn't have all the items that I put in the cart. Now I just have molds that I can't use. Will not be using your products ever again. Really 0 Stars.”

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Posted 7 months ago

“The creams are hardened by the time it has gotten to me.”

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Posted 7 months ago

“I bought two fabulous kits and and was really excited to receive them the packaging is so cute and they are really high quality. I love Sophie and Toffee products. My kits arrived really fast even theough I live in the uk.”

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Posted 7 months ago

“The silicone never cured”

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Posted 7 months ago

“We are sure to receive quality from Sophie & Toffee. Everything is well thought of. Beautiful packaging.”

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Posted 7 months ago

“I got my items in one piece and it was in good condition, and also got here in time.”

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Posted 7 months ago

“My delivery was due in Feb? But came only in April. It was my first and last. Very slow delivery even though the box looked great.”

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Posted 7 months ago

“Quick,but expensive shipping. All items exactly as described. Great service”

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Posted 7 months ago

“Products arrived quickly and intact. Looked just like they showed. The only downside for me wad the postage. Because where I live it was really expensive. On the plus side I would definitely order from them again.”

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Posted 7 months ago

“Both resin bottles cracked and spilled inside the bag. I wrote to customer support 2 weeks ago and still no response to this day. Terrible experience.”

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Posted 7 months ago

“Green resin liquide is clear. Nail decorator doesn't work”

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Posted 8 months ago

“Love the Disney and Warner Brothers craft kits! Items in the S&T store are also high quality. Was dismayed to find that the glue had leaked though and we may not have sufficient glue to complete our Pollypop set. That was the only bummer. They do have an avenue to report significant leakage but still a bit troublesome. Overall still a good experience.”

Helpful Report

Posted 8 months ago

Sophie & Toffee is rated 3.9 based on 42 reviews