Sparkling Jewellery Reviews

Name: Sparkling Jewellery
Address: Unit 5Little Mollands FarmMollands LaneEssex, South Ockendon
Rating: 4.58

4.6 Rating 411 Reviews

89 %

of reviewers recommend Sparkling Jewellery

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01708 857 575

Location:

Unit 5Little Mollands FarmMollands LaneEssex
South Ockendon
RM15 6RX

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Sparkling Jewellery 5 star review on 31st December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a necklace for a friend's birthday on 1st August as needed it by 13th...Still hasn't arrived. Send emails, texts and tried to call but no response. Blaming Royal Mail but evri are waiting for the parcel? Disgusting service!”

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Posted 1 year ago

“I ordered a rose gold double coin necklace. ,on a Thursday paid £6.50 ..for next day before 12...it was ordered at 8pm..so knew it wouldn't be there till sat...there was no postal strike...so there was no reason for it not to arrive...it arrived Wednesday ...an its not rose gold...really disappointed...After reading such good reviews...”

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Posted 1 year ago

“This guy is a conman. Purchased a double coin necklace for £395. Worn once then chain snapped. He asked fir it to be returned for repair. Once returned he contacted me ti sat he had received the necklace and would get to work on it. 2 months later nothing. Unable to contact, doesn't answer correspondence and unable to return a call. Don't go near him. Con merchant.”

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Posted 1 year ago

“Item never arrived”

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Posted 2 years ago

“Terrible! I ordered 3 bracelets on 2nd September and never got sent out! Even though the lied and said its been sent out then when I said there was no tracking with SHOP they then said when it's sent out tomorrow you will receive tracking! So obviously never sent out in the first place, but nothing was still and ever sent out! Ebay now has refunded me! Terrible company stay clear of them!!”

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Posted 3 years ago

“Ordered name necklace fir my friends bday on 22nd July still not arrived . Sent three emails that have never been responded too also phoned twice n still no joy wouldn't advice anyone to order anything from this company going to raise this with my bank to get money back absolutely disgusting the customer service stay clear guys .”

Helpful Report

Posted 4 years ago

“Ordered an item on the 6th of February and nothing has arrived. According to the order confirmations, the item hasn't even been sent yet. While I'm happy to wait if it is taking longer than usual, I'm not happy that they do not respond to emails nor pick up the phone.”

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Posted 4 years ago

“DO. NOT. ORDER. FROM. THIS. TERRIBLE. COMPANY. Order never came. Asked for a refund. They ignored my emails. I had to call the bank to dispute the charge to get my money back. Tracking number still not updated to this day and no order has arrived. Company is a frauddd!!”

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Posted 5 years ago

“Sappho Brammer you ought to be ashamed I have resorted to google maps to find a company near you and I found a car hire company opposite you who were very helpful took my my name and number to pass on to you as they are sick of phone calls as well regarding your very poor service and theft. Should you not get in touch with me very soon I will be contacting Essex police”

Helpful Report

Posted 6 years ago

“So I have resulted to google maps to find out where this company is have contacted a car hire firm across the the road who were very helpful took my name and telephone number to forward to Sappho Brammer who is still trading. They told me I am not the first to contact them this is theft and an absolute disgrace. Sappho Brammer you should be held accountable for your business and customers”

Helpful Report

Posted 6 years ago

“Similarly to most recent posts by other customers, I sent two coin necklaces on August 17th for re-plating. It says it takes 7-10 days. £17.50 was debuted from my credit card. I have not yet received them. No answers to emails and not answering phone number on the website. Surely this cannot be legal to take money but not provide the service??!!”

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Posted 6 years ago

“My two coin necklace has already broken, unable to contact the company, called several times, emailed, heard nothing. Awful company, awful, service, awful jewellery. Will never use this company again, and if your wise anyone reading this review don't use them either”

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Posted 6 years ago

“You are having a laugh. I have written three reviews which I am unable to review. I sent my two coin necklaces to be re plated on the 18 August paid 17.50 by pay pal. To date I haven’t received them back. I have tried to email message and phone don’t even go there I have tried at least 40 calls. This is a disaster of a company I am going to contact This Morning programme as you promote Holly Willoughby and Michelle Keegan coin necklaces. Do not buy this shambles of a company. I have paid for tow coin necklaces and re plating. So I have nothing lorraine Dornan lorrie123@live.co.uk”

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Posted 6 years ago

“Absolutely awful I have sent a review and now it will not let me post it how does that not surprise me. I sent two coin necklaces to be re plated on the 18th August. Sent 17.50 by pay pal. Nothing to date has been returned. I have emailed messaged and don’t get me started on phoning, I have at least tried 50 times on the phone only to ring out.so I have paid for two necklaces and have paid for re plating so I have nothing.do not buy from this company. I am going to contact this morning programme as they promote holly Willoughby and Michelle Keegan this is the only road I can go through. An absolute shambles of a company”

Helpful Report

Posted 6 years ago

“I sent two coin necklaces on August 18th paid 17.50 for the service of re plating the say it takes 7to 10 days. I to date have not received my two necklaces back. I am absolutely disgusted at their customer service. You cannot get a reply from an email or messenger and don’t even try phoning I have tried at least 50 times, the phone number just rings out. I am resorted to contacting this morning programme as they promote holly Willoughby on their website. Although their jewellery is lovely I would never ever buy anything from this company and I suggest anyone not to. I will take this further because they have my two coin necklaces which I originally paid for plus the money I paid for re plating. I am so angry”

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Posted 6 years ago

“I WILL NEVER EVER SHOP WITH THIS COMPANY EVER AGAIN. I ORDERED A NECKLACE BACK IN MAY AS A GIFT AND IT HAS NOT ARRIVED, NOR HAVE I BEEN ABLE TO GET IN TOUCH WITH THEM. ITS THE WORST CUSTOMER SERVICE EVER AND I AM SO UNBELIEVABLY FRUSTRATED WITH THIS COMPANY!!!!!!!”

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Posted 6 years ago

“No communication and still trying to get a refund. Appalled by the service to be honest.”

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Posted 6 years ago

“I wouldn’t even rate them the one star! I ordered the personalised bar neckalce and the engravment was far too small I couldn’t possibly give this to my sister as a gift! I then sent them emails and phoned them countless of times and haven’t yet received a response! I also didn’t receive a returns label so can’t return this! I am now stuck with a necklace that couldn’t possibly be worn! Stay away from this company!!!”

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Posted 7 years ago

“Continuing to receive NO response from emails, calls and posts over stolen items.”

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Posted 8 years ago

“As noted in a series of posts, I had a delivery that was stolen (or perhaps never included) and no response to emails or calls as you read my posts so when frustrated by NO response I post a poor review.”

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Posted 8 years ago

Sparkling Jewellery is rated 4.6 based on 411 reviews