“Good delivery, very fast! The coin necklace was nice but just too shiney yellow gold which makes it look unrealistic which is a shame. However I will continue to wear it in the hope it may dull a little.”
“I made my purchase in july last year and wore the necklace and loved it. However it came off and was lost .. I'd only worn it a few times. I did email to ask if you might do anything like maybe offer a stronger better made one at discounted price - I wasn't expecting much as I appreciate I don't have a faulty item to return, but I never got a response at all. I was a bit disssappinted as I loved the necklace and assumed there was nothing you cd offer but no acknowledgment at all.”
“Gift package was damaged and was able to use to give as a present. The coins discoloured very quickly even though it was only worn for a couple of hours in the evening and no perfume or body products were worn. It did look very nice though but too expensive for a necklace that now cannot be born”
“Thank you for replacing my necklace last week. I have emailed you to your company email address but have had no response. My daughter Rachael also reviewed your products and advised that her necklace had gone green. We bought the necklaces for each other last year. Based on your no quibble policy, please would you advise when she will receive her replacement necklace. Many thank. Helen”
Posted 5 years ago
Dear Helen. I am sorry to hear this, all items come with a no quibble warranty. Our customer services manager will be making contact with you to look into this further.