Speed Graphic Reviews

Name: Speed Graphic
Address: Unit 9A Oakhanger Farm Business Park Oakhanger, Bordon
Rating: 4.87

4.9 Rating 2,990 Reviews

97 %

of reviewers recommend Speed Graphic

4.9

Based on 2,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01420 560066

Email:

enquiries@speedgraphic.co.uk

Location:

Unit 9A Oakhanger Farm Business Park Oakhanger
Bordon
GU35 9JA

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Speed Graphic 3 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's very difficult giving this review, as I have mixed feelings about the purchase of a Velbon tripod from Speed Graphic. The price was really good, and the delivery was excellent, but the website description of the tripod was flawed. I did contact Speed Graphic to ask about the problem and was given the opportunity to return the tripod, however, I needed it for the job. To solve the problem caused by the flawed description ended up costing me the money I had saved by buying the item from Speed Graphic, or if I had returned the item, I would have ended up spending more money for posting it back. I was disappointed overall with the transaction, and will probably buy 'in shop' next time as at least I'll know what I'm buying. Regards.”

Helpful Report

Posted 9 years ago

We're sorry the size of the Velbon tripod head attachment screw was incorrectly stated. This came about as a result of a model change. The 655 replaced another tripod in the Velbon range which had a 3/8" screw, but for some reason Velbon changed this to 1/4" on the 655, which we didn't spot. Our apologies for the inconvenience this caused you. Kind regards David

Posted 9 years ago

“Have ordered quite a few things from Speed Graphic over the years and never been let down whether the goods were small & inexpensive or larger and more costly, the level of attentive service has always remained reliable - with the plus of talking to people who know the photographic world well - or at least can find someone on-staff who does.”

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Posted 9 years ago

“Quick, efficient service. Unlike this review system which insists on a minimum of five words!”

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Posted 9 years ago

“Excellent service and helpful advice.”

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Posted 9 years ago

“Items were as described and delivery was super fast. Will do business again in the future.”

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Posted 9 years ago

“Excellent product and service thank you”

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Posted 9 years ago

“Excellent service from Speed Graphic, both in terms of customer support and delivery. I needed to exchange my flash extender because I had provided the wrong dimensions. Speed Graphic resolved the situation for me and delivered a replacement item very quickly.”

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Posted 9 years ago

“Fantastic service - ordered 3.00 in the afternoon, delivered 11 the following day7. Packaging excellent!”

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Posted 9 years ago

“usual high standard of service, and even phoned me up over a query before they posted the item out to make sure I was happy!”

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Posted 9 years ago

“Excellent service, honest brokers, top-notch support. You just can't go wrong with Speed Graphic. I will be back!”

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Posted 9 years ago

“Arrived next day, even though I changed the order by two items.”

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Posted 9 years ago

“Ordered a picture frame and was very pleased with the product and the speedy delivery. Thank you.”

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Posted 9 years ago

“Great bag and fast delivery. would definitely recommend the product and the company. Thanks”

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Posted 9 years ago

“Delivered quickly and efficiently. But why was the above unacceptable? Why do I have to write five words when four were all that were required? And have to restart the process after the error -- it threw away my comments because the Submit button was 'forbidden'. Suggest you find another reviewing company!!”

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Posted 9 years ago

Frustrating - and the first time it's happened to our knowledge. We'll raise the issue with reviews.co.uk. But, double thanks for taking the extra time to leave the review!

Posted 9 years ago

There's a minimum of 5 words required - this is apparently so that Google will recognise the review. I've suggested that this could be made clearer, so that others don't experience what you did. Regards, David

Posted 9 years ago

“Working from the very helpful Speed Graphic brochure, I 'phoned up, ordered a Novoflex ball head and it arrived here in Edinburgh the next day! Not much more to say really? Many thanks indeed, J”

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Posted 9 years ago

“Thank you. I am very satified”

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Posted 9 years ago

“Easy buy in Ebay. Quick delivery. Product bought meet the description.”

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Posted 9 years ago

“Lenskirt is very sturdy and very well made, it is first class craftsmanship. Thank you.”

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Posted 9 years ago

“Excellent product arrived well packaged in good time”

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Posted 9 years ago

“I purchased Spider Black Widow waist clip and pins on a special deal. These arrived in just a couple of days, having been dispatched on the day of my order. The following week, I attempted to purchase another, but couldn't find the link or the product on the web-site. After contacting SG to enquire, they promptly supplied a second waist clip for my colleague, which also arrived 2-days after the order was placed. Pretty good service! It was a shame they were not able to match the special deal for the repeat purchase though.”

Helpful Report

Posted 9 years ago

Speed Graphic is rated 4.9 based on 2,990 reviews