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Speed Graphic Reviews

4.9 Rating 2,985 Reviews

97 %

of reviewers recommend Speed Graphic

Company Reviews

Product Reviews

4.9

Based on 2,985 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01420 560066

Email:

enquiries@speedgraphic.co.uk

Location:

Unit 9A Oakhanger Farm Business Park Oakhanger
Bordon
GU35 9JA

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Speed Graphic 5 star review on 28th August 2023

Speed Graphic 5 star review on 26th January 2023

Speed Graphic 5 star review on 22nd October 2022

Mr Michael J Wright

Speed Graphic 5 star review on 20th September 2022

Speed Graphic 5 star review on 14th August 2022

Speed Graphic 5 star review on 14th August 2022

Miss Natalie Hough

Speed Graphic 5 star review on 16th March 2021

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My last order was not processed by Speed Graphic in the way I'm used to: When I ordered the quantity in stock information on the website was incorrect. This resulted in a backorder. I had to send multiple e-mails to get status update and (partial) shipping of my order.”

Posted 11 months ago

Dear Mr Van Dijk We're sorry you are unhappy with the way this order was handled. The website was not incorrect: you ordered more than we had in stock, and the actual quantity would have shown at the basket. We ordered the additional filter boxes promptly, but the importer was out of stock. As explained upon your first enquiry, because of high carriage costs, we do not part ship orders to the Netherlands nor anywhere else outside the UK, and secondly, the importer in question is very poor at providing us with accurate stock delivery dates. Your multiple emails were repeats of your first question, to which we could only give the same answer. Be assured that your frustration was equalled only by our own.

Posted 11 months ago

“Hi! I still haven't received my order! Please contact me regarding this matter, I wrote on Thursday e-mail with the progress of the shipment and I still have not received it :( Regards Bartek”

Posted 1 year ago

“A CE JOUR NOUS N AVONS PAS RE9U NOTRE COMMANDE. PROBLEME DE REGLEMENT DROIT ET TAXE NON RESOLU PAS EU DE REPONSE A CE SUJET DU FOURNISSEUR”

Posted 2 years ago

“Wrong item dispatched:follow-up e-mail not answered. Nothing to applaud.”

Posted 2 years ago

We're sorry for the error. Unfortunately, we've just discovered that the email telling us about it went into a junk folder. We've now contacted the person who ordered the lamp on your behalf.

Posted 2 years ago

“I had to buy from Speed Graphic as I needed some black on white. These were - much more expensive than other colours sourced from others - high postage for an item of a few grms - VERY long wait for delivery - poor quality, first batch used fell off after a few days on a map Unfortunately I am half way through a big project. I have cut my next order down to the bare minimum and am unlikely to use them again”

Posted 2 years ago

Dear Mr Dedman Your complaint appears to be about one pack of Hama labels which are designed to be used on a photographic slide mount, not a map. If we were more expensive than other sources, why did you place the order? Our postage charge is a standard one, not related to the weight of the order, and we delivered after 4 days which is within the stated delivery time of our standard service. So we're not quite sure why you are complaining!

Posted 2 years ago

“I am still waiting for my order 2 weeks after it is due”

Posted 3 years ago

You placed your order on Saturday 20th February and Royal Mail delivered it on Wednesday 24th, two days after we posted it. We advised you of this on the same day you alerted us to the problem and posted this review. We understand that you have now collected the parcel.

Posted 3 years ago

“Both packages took longer than expected/quoted, and one was particularly badly packaged, resulting in some of the developer chemicals leaking out inside the parcel. Whoever responds to emails also creates any excuse they can to shift blame rather than take responsibility for the quality of their service. Shop elsewhere.”

Posted 3 years ago

We ship thousands of bottles of chemicals a year and have very few problems reported. We can't identify who you are but think that the problem was with Cinestill Df96 Monobath. The quality of sealing on these is poor and we have had several leakages in transit. As a result, we have withdrawn it from sale. Secondly, as has been widely reported, there are unpredictable delays with Royal Mail still. It's getting better, but two days' shipments from 22/23 February took around a week to be delivered. We are sorry about this, but it's outside our control.

Posted 3 years ago

“I don’t recommend this seller !.When i tried to return a camera film ,the seller rejected to accept it without serious reason,but on item description it was written that an item is refundable.I didn't use a camera film and was try to return it in the same condition as its arrived .The seller didn't return me money and i have to ask an eBay to step in and refund me.I don't recommend it !”

Posted 3 years ago

“still yet to receive my package.”

Posted 3 years ago

“I would write a review but I’ve actually not received my order of a Harman camera and had no delivery update. Also no reply to emails about said delivery. So over all not good at all. I would provide a photo but I don’t have one to give.”

Posted 3 years ago

Your email from Saturday was replied to today; as advised, we don't work at weekends. The camera was posted on 30th November, and we are really sorry that you haven't yet received it. We have found Royal Mail despatches from around the Black Friday weekend to have been severely delayed in some circumstances, and we hope you receive it soon. If it is lost, we will refund your money. There is no replacement stock at present as Harman will not have more of these cameras until January.

Posted 3 years ago

“The item I bought does not fully match the webpage and no one responded to the email I sent about this mismatch.”

Posted 3 years ago

We did respond to your email. As advised, the manufacturer no longer supplies the carton with the slide trays. Perhaps they have decided to reduce unnecessary packaging. The image showing this box on our website has now been removed.

Posted 3 years ago

“Product came months too late, didn’t even expect it to ever arrive in the end. The product was a very reasonable price but the delivery time needs to be more apparent as I had ordered for a specific weekend. Not impressed at all and I probably won’t use your services again due to this.”

Posted 3 years ago

Dear Mr Womersley A simple enquiry to us would have revealed that Kodak Gold film has been unavailable pretty much anywhere in Europe for the last three months. We finally got some supplied last week and promptly despatched your back order. Other companies may well have decided to cancel all back orders in the circumstances. We didn't. So thanks for your comments! And note that vendors on eBay are real people not a machine. David Johnson

Posted 3 years ago

“Wanted to item quickly so paid extra to have it on time for a project. Item wasn't sent express delivery and came 3 days late. A refund was issued hence the 1 star”

Posted 3 years ago

“Can’t review this item as I haven’t been able to use it. It arrived just as I was about to set off on holiday. It took a week to arrive after paying £3.75 for p & p. Probably Royal Mail’s fault but I should have been sent a tracking number.”

Posted 3 years ago

“Terrible. Still awaiting the correct item. Communication is awful. Apparently my email was missed because "someone else checks the emails". Actively avoid.”

Posted 4 years ago

“After 12 days I still didn't get my order ! And I am really unhappy”

Posted 4 years ago

“I did not receive my items until now !! 2 weeks now”

Posted 4 years ago

“Very quick delivery, well packed and good communication. Delivery costs are also reasonable, unlike a lot of photographic equipment suppliers.”

Posted 4 years ago

“The grey archive boxes Print Archive Box A3 Item Number HUABBA3 are of pizza box quality. Not even a proper fastener. Arrive flat pack with no instructions. I was horrified I’d paid £26 for 2 ) including postage ). Felt ripped off. The only positive thing I can say is the shade of grey is lovely.”

Posted 4 years ago

Sorry that you felt disappointed, but the boxes will do the job well as they are made from highest quality 3mm acid-free cardboard , so not exactly pizza box quality. We do also state in the product description that they are delivered flat for self-assembly.

Posted 4 years ago

“Thought I was buying a Manfrotto be free GT tripod at a competitive price but within 2 weeks noticed I could have saved a further £50 from a larger supplier.”

Posted 5 years ago

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Speed Graphic is rated 4.9 based on 2,985 reviews