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Spices of India Reviews

1.3 Rating 60 Reviews

7 %

of reviewers recommend Spices of India

Company Reviews

1.3

Based on 60 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

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Spices of India 1 star review on 24th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my order. They took my money though. Did a credit check. They’re a married couple who live in a big posh house - on the back of all of us where they’ve taken our money and run. B ....... Well I’m putting them in small claims court. And I’ve recalled my credit card payment with my bank. How do these people live with themselves!!!”

Posted 4 years ago

“Like your other reviews, I placed an order and £82 was taken from my account on 14th June. They said they were moving and it would be despatched on the 17th June. I have still not received the order. I email them shortly after the 17th and got a rude email saying they were moving and it would be sent when they could. I have since sent another email and have had no reply. Where does one report companies like this?”

Posted 4 years ago

“I placed an order for £62 and never got the items and I have been emailing and no reply back. Tried to contact through twitter but no reply. No one answers the phone.”

Posted 4 years ago

“I ordered and paid for 2 masala tins as well as spices. The spices came and the masala tins were ‘ to follow’ I emailed and called but phone was answer machine that doesn’t take messages. No reply to emails. £30 wasted and that was about 2 years ago. I’ve only just discovered this review site”

Posted 5 years ago

“Order never arrived. Took my money and p&p. No replies to email, phone or messages. Many others seem to have had this issue. This is a Scam company. AVOID !!!!!!!!!!!!!!!!!!”

Posted 5 years ago

“Orderd and received a curry paste that had been opened,sent a email got a child like reply (we did not open it) other paste was okay. I remember when this company was good.”

Posted 5 years ago

“previous purchases have been good but last one was short of two items two large curry pastes costing over £30 sent them photo evidence that it couldn't possibly have fitted in the box they sent but they still refuse to acknowledge it absulute thieves”

Posted 5 years ago

“I ordered. After more then two weeks, no delivery (to Belgium). Sent an e-mail. Answer the next day. Some items of my order were out of stock and they were waiting a delivery from India. They proposed to send the available goods and make a refund for the unavailable. A few days later I received the goods, properly, well packed. Without any (track-and-trace) communication from GLS, the parcel delivery company. So; it took a while, but finally all good and not a scam.”

Posted 5 years ago

“Horrible service and very poor customer service. Delivered damaged and torn item and refused to refund. No regard for quality or hygiene standards. Disappointing experience overall. Recommendation - do not buy from these guys.”

Posted 5 years ago

“I've used this company for the past 5 years and love it. The variety of products is great and means I can get all my ingredients, pastes, fresh produce and other necessities all in one place. The customer service is really what makes it - the recommendations for associated products and advice of what ingredients/extras to pair with my dishes has improved my cooking a bunch!! Thanks :-)”

Posted 5 years ago

“I have used this company previously (some time ago) with no problems. However two weeks ago I placed an order and have heard nothing. They have taken my money of corse. They do not respond to emails or messages sent via their website. Phone number is an answering machine. DO NOT USE THEM!!”

Posted 5 years ago

“This company appears to non-exist or has gone bankrupt just like rest of UK. Placed order but did not receive any delivery confirmation. They will also NOT respond to any emails. Telephone is actually an voicemail. Filling an charge-back with my bank was the only way to recover amount. Please REFRAIN placing any orders.”

Posted 5 years ago

“The telephone number is just a recorded message directing you to the website. I placed an order 13 days ago. I paid for the order. I am still waiting for the order. I have phoned - no option to speak to anyone or leave a message. I have e-mailed twice, no reply. I have messaged them on Facebook, nothing other than a sarcastic remark from them. DO NOT USE THIS COMPANY THEY DO NOT DELIVER AND THEY DO NOT RESPOND TO ENQUIRIES!! CUSTOMER SERVICE IS NON EXISTENT!!!!!!!!!!!”

Posted 5 years ago

“Borderline scam. I bought something with standard 2-3 business day to delivery. After 4 business days I tried to contact customer service to ask when the parcel will arrive: no answer. After 7 business days I contacted again and no answer again. Eventually on business day 8 (almost three times the maximum delivery time) I asked to get a refund and they did. Should I have gave up, they would have got free money.”

Posted 5 years ago

“The gift voucher I had was not recognised initially so I had to email them. They replied to ask what the code was so it could be validated but did not reply when I asked if I would have to put the order through again. I waited and then tried again myself. The voucher was indeed acknowledged but I had to find that out for myself. However I was still taken to the pay by card screen so still don't know if I will get my order. It was hard enough to place an order due to the above and as most things were out of stock. Let's see if I get a reply to my latest problem... Nice Christmas present, I must say.”

Posted 6 years ago

“Jar was opened when it arrived and contents spilled out over packaging. Several emails with photos sent and ignored. Can’t get through to anyone on phone. Been trying for 3 months now. Very poor customer service. Would never deal with this company again”

Posted 6 years ago

“Items not delivered and it has been over 2 weeks! Don't deliver goods when promised or the agreed speed of delivery. No Customer service at all. Go-to-Hell attitude for the poor customer. Can't be bothered to respond. Lie through their teeth when they do and treat you with contempt. STAY AWAY FROM THEM!”

Posted 6 years ago

“""Don't deliver goods when promised or the agreed speed of delivery. No Customer service at all. Go-to-Hell attitude for the poor customer. Can't be bothered to respond. Lie through their teeth when they do and treat you with contempt. STAY AWAY FROM THEM!”

Posted 6 years ago

“This company is 'The Business' - Low prices / FAST delivery!”

Posted 6 years ago

“One order appeared to get my PayPal payment through but their website failed me. The company never informed me the order was pending awaiting payment and I had to contact them a week later. Also they messed up an order and charged me for two items that weren't received on a later order which was very late arriving and I had to chase it up. They don't use a reliable courier and my order was nearly delivered in error to a wrong address due to the courier being over stressed and making mistakes. I stopped doing business with them as they were obviously disorganized and hopeless at the job of online shopping.”

Posted 6 years ago

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Spices of India is rated 1.3 based on 60 reviews