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Spice Village Reviews

4.2 Rating 1,318 Reviews

81 %

of reviewers recommend Spice Village

Company Reviews

Product Reviews

4.2

Based on 1,318 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Spice Village:

Spice Village is an online shop delivering Indian, Asian and African groceries throughout Europe. We also have a 300 sq.mt shop in Berlin, Germany where we welcome everyone!

Visit Website

Phone:

30 8965 7586

Email:

support@spicevillage.eu

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything arrived super quickly and in excellent condition. Some things were missing but they are mentioned as refunded. Super Satisfied with the handling of order and communication.”

Posted 3 years ago

“It was good service.”

Posted 3 years ago

“1. Bestellung bei spice village. Sehr gutes Angebot. Sehr gut funktionierender Kundendienst. Ich muss zwar auf englisch schreiben, aber das klappt gut. Sobald mich wieder etwas interessiert, werde ich wieder an einem Wochenanfang bestellen.”

Posted 3 years ago

“Good price compared to other indian store. cons: dosa batter didn't have expiry date.”

Posted 3 years ago

“Quick delivery, no damaged goods.”

Posted 3 years ago

“All products are good and promptly delivered”

Posted 3 years ago

“Gut. Bin zufrieden. Gerne mal wieder.”

Posted 3 years ago

“Good service and received the products on time”

Posted 3 years ago

“Good selection Quick delivery Some items not deliverable to France(?)”

Posted 3 years ago

“The goods we have received so far have been good. Would recommend.”

Posted 3 years ago

“good service”

Posted 3 years ago

“Satisfied 👍👍”

Posted 3 years ago

“Good service”

Posted 3 years ago

Thank you for your review. We look forward to serve you more!

Posted 3 years ago

“It was good overall”

Posted 3 years ago

Thank you for your review, we are glad you liked the services you were provided.

Posted 3 years ago

“Over all experience was very good and i would recommend to others. The only reason i couldn't give 5 stars that it is not allowing me to buy additional quantity of rice and simply blocking my purchase process without telling me the exact reason. I have to struggle by trial and error method that which item is not allowed. This process took me so much time and i have to cancel initial shopping cart and then start a fresh one.”

Posted 3 years ago

Thank you for rating us and bringing this to our attention. Please let us know by sending us an email on support@spicevillage.eu if you face any issues with your future orders.

Posted 3 years ago

“Very fast shipping, ordering was easy. EU shipping rate was expensive, but I guess it was the Fedex standard rates. The only issue with the order is that some of the packets' contents were completely crushed to the level of being powder ! (curry leaves, cinnamon sticks), and that was clearly before shipping, since the parcel was in good shape and everything was nicely wrapped Otherwise good and easy”

Posted 3 years ago

Thank you for rating us and spreading the word. We are sorry to know about the products that were delivered with a quality you didn't expect. We will make sure this doesn't happen with your future orders.

Posted 3 years ago

“Usually always perfect delivery. This time 1 item was missing. After I called the item got send our and I received the missing item very fast.”

Posted 3 years ago

Thank you for rating us and spreading the word. We will try providing you a better experience with your future orders.

Posted 3 years ago

“Variety of package sizes is still limited. Unfortunately we had to order smaller packets in bigger quantity at highr price. It could be changed in future. Otherwise delivery was in time.”

Posted 3 years ago

Thank you for your review and spreading the word. We will try getting the bigger quantity packs for every possible product we have.

Posted 3 years ago

“Nice shop ever !!!”

Posted 3 years ago

“I had a good experience with spice village. Despite there was delay in order but that is not a concern as much.I would definitely order again”

Posted 3 years ago

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Spice Village is rated 4.2 based on 1,318 reviews