Spice Village Reviews

Name: Spice Village
Address: Tempelhofer Damm 206, Spice Village, Tempelhofer Damm 206, Spice Village, Berlin
Rating: 4.22

4.2 Rating 1,275 Reviews

81 %

of reviewers recommend Spice Village

4.2

Based on 1,275 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Spice Village:

Spice Village is an online shop delivering Indian, Asian and African groceries throughout Europe. We also have a 300 sq.mt shop in Berlin, Germany where we welcome everyone!

Visit Website

Phone:

30 8965 7586

Email:

support@spicevillage.eu

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products. Quick and reliable delivery”

Helpful Report

Posted 11 months ago

“I had a bit of an issue recently with the Package delivery by DHL. My order was not traceable after a point and I never received it. However,the team Spice village customer service via email was very quick in responding and resolved the situation. They sent me a new order immediately on learning that the previous package was not delivered. Thank you Team Spice village ,for the immediate responses and good customer service! Appreciate it.”

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Posted 11 months ago

“Order items were correct and delivered on time”

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Posted 11 months ago

“Great and quick service”

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Posted 11 months ago

“Overall very good”

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Posted 1 year ago

“Great service and product range.”

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Posted 1 year ago

“I am very pleased that you stock a variety of Indian products in stock. However, it is also sad that quite often some of the products remain out of stock for a considerable time. This is one main reason for me to hold back on my purchases and look for an alternative seller. I think it would be an improvement to swap your transport provider. FedEx is never on time.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Easy to order, delivered to the door. The quality is good as well!”

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Posted 1 year ago

“It is good”

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Posted 1 year ago

“Products are of good quality. Very quick delivery. I’d gladly place another delivery order.”

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Posted 1 year ago

“Good service and product variety”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“Need to stock up fresher vegetables and possibly think of better packaging.”

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Posted 1 year ago

“Wonderful customer service. I have been recommending Spice Village to friends for many years now... All my friends thank me for that... However the website is very often problematic. And therefore ordering online can sometimes not be easy due to website issues.”

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Posted 1 year ago

“Had communicated that apart from the items that were marked as refundable there was another item that couldn't be delivered. Never ended up receiving a refund for that.”