Sport Chek Reviews

1.6 Rating 471 Reviews

14 %

of reviewers recommend Sport Chek

Company Reviews

Questions

Metrics

1.6

Based on 471 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Sport Chek take to deliver?

Helpful Report

(2 weeks ago)

Sport Chek normally delivers over 7 Days.

Helpful Report

(2 weeks ago)

0.00%

Industry Average

“ From only 1 delivery attempt and then sending it to a purolator location that is NOT the closest to my location to claiming that delivery details are not accurate for a different order after they have actually been to my location. ”

- Anonymous

“ Ordered a pair of shoes online and received an email two days later saying the package was delivered - I have a porch-cam and there was no delivery at the time claimed. What's more, they werent using canada post or some other verifiable service. I'm now out $120 and good luck getting anything. Their online is just a scam. Ill never buy from this place again. ”

- Terry

“ Remaining order they tried to deliver after 1 month, but not received- they use loomies express for online delivery! Had to call 15 times to retrieve order (to find my status of the order) When tried to call sports check they told me call loomies express, when called loomies express, was told to call sports check again as they cancelled the order. ”

- Anonymous

Sport Chek Reviews

Delivery - Slow