Sport Chek Reviews

1.86 Rating 111 Reviews
21 %
of reviewers recommend Sport Chek
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 37%
accurate and undamaged orders
Greater than 69%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Over a week
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How quickly does Sport Chek resolve customer queries?
(5 hours ago)
Greater than 50% of reviewers feedback is Sport Chek takes over a week to resolve customer queries.
(5 hours ago)
72.58%
Industry Average
Just bought two pairs of shoes for my boy in Shawnessy, Calgary. Bayley C. was assisting us to find the best pairs for my son. He also helped other customers very politely. He consistently checked if we need more assistance. He was also very fast providing us the sizes we need. His excellent customer service makes my shopping easy and fast.
- Elliott
Returned a pair of sneakers that were defective, gave me the full value, no receipt and had been almost 3 months since the purchase! This was at the Dartmouth Crossing location in Dartmouth Nova Scotia. Great customer service !!
- Anonymous
Patti and Parm are awesome!! Tamarack Edmonton, AB location. Amazing customer service, top quality gear and patience. Ohhh the patience. They actually care!! I Went in not knowing anything about runners, left with an awesome pair of Nike Free Tr 7 annnd knowledge on what shoe is best for what.. Thanks again to you both. Highly recommend.
- Manuela