“I would like to thank Musa at sportscene century city,he is a very helpful gentleman..he went the extra mile to get my sisters sneakers from somerset sportscene .
I just want to say thank you Musa and keep up the excellent customer service .
My sister is extremely happy for both her pair of Jordan 1 sneakers ...keep up the good work”
“Jeremiah from sportscene mall of Africa is the most helpful resilient young man from all the tfg stores that I've ever been to. If you want top notch service visit this store and ask for Jeremiah he puts a 200% when It comes to customer service. He goes out of his way to find what u are looking for n is not lazy 1 can see this young man puts his heart in to helping customers he never disappoints.. Tfg needs more people like him to join there team... Sportscene mall of Africa never disappoints keep up the good work guys url are not in noticed n we hope that sportscene also appreciates u guys.. To the male manager I'm not sure of his name thank you for leading an outstanding team... Sportscene mall of Africa when u thank these guys don't thank them with certificates etc give them a salary increase coz wow they deserve it it is coz of them that we continue to support this store... Jeremiah keep been the outstanding person that u are n keep giving us exceptional services.”
“I would like to express my sincere appreciation for the exceptional service I received during my recent visit to the Sportscene store located at Springs Mall.
The employees demonstrated outstanding friendliness and helpfulness, making my shopping experience truly enjoyable. I would like to extend my special gratitude to Buyi Dhladhla, who provided me with exceptional assistance in selecting an outfit for December.
Her patience and professionalism were particularly noteworthy, as she took the time to help me choose the perfect attire despite my own impatience. Her dedication to customer satisfaction is truly commendable.
Please convey my appreciation to Buyi Dhladhla and the entire Sportscene team at Springs Mall for their outstanding service.
~ Linda”
“I would just like to commend a sales lady by the name of Cinda at Cleary Park Sportscene,thank you very much for going the extra mile for me…..I wanted a specific New Balance sneaker and she looked on the system to see which store had the sneaker available,and this was after 5pm on a Monday afternoon very close to closing time and she still did it with a smile on her face,may I also just add that I went to 3 other Sportscene stores in PE and none of the sales people offered to IBT the sneakers for me,they just said we dont have the size you want……thank you for the awesome customer service Cinda and I hope you get recognised by Sportscene for your positive attitude and excellent customer service”
“Received the best service from Thando today at sportscene Eastgate mall the guy is amazing 5stars are not enough for him heis brilliant I was not in the mood of buying(my mood was spoiled when I tried to shop at foshini) I ended up buying @sportscene I was welcomed by a great smile 😃 and the cashier I forgot ur name(short chubby with faux locks 🥰I heart u guys keep it up”
“Horrible customer service
I bought the phone at Sportscene Durban 393 West Street on the 1 May 2023 , and today is 03 May 2023 the phone doesn't pick up network and it's also have a poor battery quality that doesn't even last for 3 hours. I bought the handset because it a tablet and I want to use for work purpose however it's not working all day I don't have network, actually I am having a toy brand new phone. What is the purpose of buying a phone if I can't use it.
Today I took it to the store,I asked them for exchange or refund and refuse to exchange or give me a refund. The floor manager and store manager were very rude, not helping,the don't want to listen to my concern,no sympathy, no respect at all. I waited for a manager for more than Hour.
I am disgusted and I now wants my money back this phone give me problem within 3 days meaning it's won't even last a year
Please come and take your phone I need my money
Desired outcome: Please refund me”
“Ordered sneakers from the Bash app for collection but the adidas size cut was too small so I had to exchange the sneaker for a bigger size at Sportscene. Went to Mall of the South, Southgate then Sandton and I received the best service ever. No hassles everyone was willing to assist. I’m really impressed by the customer service I received from the staff, from all three Sportscenes!!!”
“Ordered on two occasions from Sportscene and both my orders only took at the most three days to be delivered. I'm super happy with the service I've received. Please keep up the good work 👌👌”
“Such great service.they actually help you put the sneaker on your feet with great care and comfort while making small conversations they are good....”
