Staff Heroes Reviews

Name: Staff Heroes
Address: Vox Studios1-45 Durham Street, London
Rating: 4.42

4.4 Rating 375 Reviews

87 %

of reviewers recommend Staff Heroes

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support@staffheroes.com

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Vox Studios1-45 Durham Street
London
SE115JH

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Staff Heroes 5 star review on 28th December 2017

Marv

Staff Heroes 5 star review on 6th November 2016

Artur

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's easy to book a shift and they are quite fast to sort out any doubt or incident.”

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Posted 6 years ago

“It’s a very simple agency with a lot of opportunities, different shifts and the easiest way to accept or ignore the shifts exactly as you want! I’m happy with them and I like the application! I still think they can improve a lot, and I’m sure step by step they will!”

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Posted 6 years ago

“Flexible jobs but sometimes the main duties provided in the app is different in reality”

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Posted 6 years ago

“There's a lack of shifts on the platform”

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Posted 6 years ago

Thanks for the feedback. If you adjust your work profile and experience you'll get many matching shifts. Don't hesitate to contact us at support@staffheroes.com if you need any help. Staff Heroes

Posted 6 years ago

“I got a good shift, the staff were friendly”

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Posted 6 years ago

Great to hear. Hope we can do even better to get that additional star next time! Staff Heroes

Posted 6 years ago

“Great staffs”

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Posted 6 years ago

Thanks! Hope we can do even better to get that elusive 5th star next time. Staff Heroes

Posted 6 years ago

“Staff Heroes team is helping me to find good shifts.”

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Posted 6 years ago

Thanks for the feedback Bruno! I hope we can help you find great shifts to get that remaining fifth star! Staff Heroes

Posted 6 years ago

“They offered jobs in good places and gave me the opportunity to take online course training that can help me have higher pay rate jobs for free.”

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Posted 6 years ago

Hi Abdelrahman, thanks for the feedback! We firmly believe in providing free up-skilling to our community of Heroes. This means higher rates and more satisfied customers, a win-win all round :) Staff Heroes

Posted 6 years ago

“the work experience and how the organization of actions is on the app platform i think is most competitive advantage.”

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Posted 6 years ago

Thanks for the positive comments. We hope we can do even better to get that elusive 5th star :)

Posted 6 years ago

“It's quite easy to book a shift”

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Posted 6 years ago

Great to hear! We look forward to you booking many more shifts with us. Staff Heroes

Posted 6 years ago

“Easy shift bookings and very kind, considerate staff to speak to when I had any queries as well. The amaingly friendly initial assessment made the choice to join StaffHeros a great one.”

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Posted 6 years ago

“They alway assist you when you required help for the jobs that you choose”

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Posted 6 years ago

Thanks for the great feedback Jelikatu! It's great to have you onboard, keep up the good work and your great rating. Staff Heroes

Posted 6 years ago

“Nice people to work with. Good jobs. Good pay.”

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Posted 6 years ago

Thanks! Our aim is to continue developing a good range of customers and competitive pay. Staff Heroes

Posted 6 years ago

“I like the simplicity of booking shifts, it's been a life saver for me over the past few weeks. Some clients, particularly the small ones are very nice, but the hotels are not fantastic, although the other Heroes make up for that, as I've met some lovely people. So far I would say your business is good, really, really good. You're more 4.5 than just 4. I think the extra half point could be gained by having much available shifts, which will probably come with time. I think a difficult thing with rating is that some people see the "bad" clients as reflective of the agency, which isn't really fair, but as a business you can't afford to reprimand the bad behaviour of staff members belonging to the client. I wouldn't change anything that you do yourselves.”

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Posted 6 years ago

“Great idea and the app makes it really straightforward to book in (all the details of the shift are usually available before you book) and I really like that. However, there isn't THAT many shifts to choose from (at least for me), and when there are people snap them up almost instantly, then cancel a day or two before which is quite annoying!”

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Posted 6 years ago

“Dear Ewa and staff, I have enjoyed being part of your STAFF HEROES team. I left full time employment last year enabling me to travel extensively and complete a french language course. Working with Staff Heroes has given me that flexibility. Since my first assignment in November 2016 I have been sent to work at several other interesting locations. Unfortunately due to a workplace injury to my left ring finger in December at a hotel in Canary Wharf I was somewhat restricted as to the type of jobs I could accept. It has now healed completely leaving me with just a slight tenderness at the tip of the finger. I did make Staff Heroes aware of the injury yet I was slightly disappointed that no one from the agency followed up to see how I was doing. My only contact pursuant to the incident was immediately after when the hotel had made contact to report what had happened. Going forward in addition to the regular jobs that have been coming my way I would like to be offered more work opportunities that best utilise my supervisory/managerial skills. In fact having been in a position to hire agency staff in my previous jobs I am also qualified to be on the recruitment term if ever such an opening were to come available within Staff. Heroes. As a point of interest my current assignment at Matthew Clark has me working more as a kitchen porter that utilising any of my other skills. There was no description of this when I accepted. I say this not in a negative way as I appreciate the work and the people there are very amicable. The Chef Manager said that their previous experiences with agency staff were very negative stating that when asked to wash dishes (and pots) they often displayed an attitude. Within the first hour I was asked if I was available to work throughout next week. She said that she can see that I just got on with it. So far I have only been to one event (Wimbledon) where I was hired as a supervisor however when I arrived there another Staff Hero said he was hired to supervise the 'Birthday party'. Anyway we worked it out between ourselves and everything went well. In fact they asked me to stay 2 hours beyond my quitting time. On the plus side I do enjoy the online job options, the acceptance and reminders. It keeps me in check. I have never been late to an assignment nor had any negative feedback. I simply enter any job with a ' give them the best of my ability' attitude and make Staff Heroes look good. I look forward to many more Staff Heroes assignments. Regards, Rod Westmaas”

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Posted 7 years ago

“Really good way to get part-time work. Unfortunate that there's a lot less work on January than there was in December.”

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Posted 7 years ago

“Too early to rank 5 stars, but all in all quite good. They have a large span of companies that you'd definitely want to get your foot in. In one month i managed to work for Renaissance, four seasons, marriott hotel and many more. I must say the clients sometimes can be a pain, so be smart, vigilant and stand your ground. You want earn money and experience, but this does not mean you have to be stupid. All in all though not bad”

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Posted 7 years ago

“I've done only a shift with Staff Heroes, but everything went very well and I got paid on time. I hope they can get more bar shifts soon so I can start work more with them.”

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Posted 7 years ago

“its been great been with staff heroes even though there is less job.”

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Posted 7 years ago

Staff Heroes is rated 4.4 based on 375 reviews