Stamps Direct Reviews

Name: Stamps Direct
Address: 22 Mason Road, Norwich, Norwich
Rating: 4.87

4.9 Rating 5,070 Reviews

97 %

of reviewers recommend Stamps Direct

Company Reviews

Metrics

Info

4.9

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stamps Direct:

Stamps Direct Ltd - The UK's Largest Independent Rubber Stamp Manufacturer
Stamps Direct was established in 1964. We are manufacturers of rubber stamps. Over the past 60 years and more we have built up enormous experience, knowledge and expertise in all things concerning design, manufacture and delivery of rubber stamps. Because we are manufacturers we are able to deliver most orders within 24 hours or if you wish to collect, even quicker. We can even make a stamp for you while you wait.

Visit Website

Phone:

01603 487246

Email:

sales@stampsdirect.co.uk

Location:

22 Mason Road,
Norwich
Norwich
NR6 6RF

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Stamps Direct 5 star review on 11th August 2026

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst I am happy with the product (it is exactly what I ordered!) but slightly dear.”

Helpful Report

Posted 4 years ago

Hi Alun, Thanks so much for the review, we do constantly monitor our pricing to ensure we remain competitive. If you are able to find a cheaper option elsewhere do let us know and we'd be happy to assist further. Michelle help@stampsdirect.co.uk

Posted 4 years ago

“Turned up on time quality is very good, nice bit of kit. Only one comment is that the platform the machine goes on is not included in the deal or if it is it as not turned up.”

Helpful Report

Posted 4 years ago

Dear Mario Thank you for your recent purchase and review. The EM Press has a stand available to purchase as an extra... https://www.stampsdirect.co.uk/shiny-eb-smart-base.html If you are interested in purchasing one, please let me know and I'll send you a code for free postage. Regards Colin Cousins Manager colin@stampsdirect.co.uk

Posted 4 years ago

“Exactly as ordered.”

Helpful Report

Posted 4 years ago

Hi Vivienne, Thank you for this review :) Michelle help@stampsdirect.co.uk

Posted 4 years ago

“Nowhere near the quality of previous pen, pen does not fit the box it was sent in, had to do many impressions before you could read the stamp. The service from Stamps direct ltd was very good.”

Helpful Report

Posted 4 years ago

Dear George Thank you for your review. Do you have the details of your previous order please so I may compare? Kindest regards Colin Cousins Manager colin@stampsdirect.co.uk

Posted 4 years ago

“Stamp was perfect, works well, decent quality. Not so impressed with delivery, DHL "next working day service" was a day late for £9.00”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your review. We do apologise that the courier company delivered the parcel a day later than expected. Michelle help@stampsdirect.co.uk

Posted 4 years ago

“The ID protect stamp is worth buying though takes a few attempts to fully stamp out, for example an address. I would recommend.”

Helpful Report

Posted 4 years ago

Hi Renata, Thank you for leaving us a review! Michelle help@stampsdirect.co.uk

Posted 4 years ago

“Thank you,i like my stamp”

Helpful Report

Posted 4 years ago

Hi there, Thank you for this kind review. Michelle help@stampsdirect.co.uk

Posted 4 years ago

“Very good quality stamp and fast delivery a lot quicker than it said works well and very clear stamp”

Stamps Direct 4 star review on 3rd April 2022

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your review, we really appreciate it! If you'd like to email us some photos of your stamp along with your social media accounts we'd love to share them with our followers! Thanks again, Michelle help@stampsdirect.co.uk

Posted 4 years ago

“Get service! quick! literally the next day. happy with the service”

Helpful Report

Posted 4 years ago

“The stamp, a red tick, works easily and arrived quickly.”

Helpful Report

Posted 4 years ago

“A bit fiddly to set up and change the text but apart from that very good. Works well and date runs to 2030 so will get plenty of use!”

Helpful Report

Posted 4 years ago

“I was supposed to get a free gift with my order and it didn't come?”

Helpful Report

Posted 4 years ago

Hi Thank you for your review. Sorry that your request to join our mailing list wasn't received. I've added you to the list and posted the free Heart Stamp. Kindest regards Colin Cousins Manager colin@stampsdirect.co.uk

Posted 4 years ago

“Delivery very prompt but website not very clear about font size or that customer can request proof before placing order. Did not expect to call about free gift not being included in our delivery and then when offering constructive comment about the above, be drawn into an argument with the person I spoke to. Will not use again as a result of this. I ended the call feeling like a scalded child and at 67 that is unacceptable.”

Helpful Report

Posted 4 years ago

Thank you for your review. I'm very sorry to hear about your experience with our customer services. Please would allow me to rectify the situation? May I email you a proof of various sizes? Many apologies, Colin Cousins Manager

Posted 4 years ago

“Easy on-line ordering and fast delivery. However I was expecting stamp to start at 2022 and not 2021.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your order and review. With very few exceptions (which are shown on the website) each date stamp is guaranteed to include a minimum of 10 years. Kindest regards Colin Cousins Manager

Posted 4 years ago

“Delivered on time and perfectly as we requested as always”

Helpful Report

Posted 4 years ago

“Was as it stated and I very pleased. Trees & Co. T.j. Rees”

Helpful Report

Posted 4 years ago

“Quick service minor issue speedily resolved will use again”

Helpful Report

Posted 4 years ago

“Ordered this for someone else but said they were very happy with product and easy online ordering and helpful online chat.”

Helpful Report

Posted 4 years ago

“Easy to use web site and item arrived on time”

Helpful Report

Posted 4 years ago

“* Your website is well designed and easy to use. You have a wide variety of products and supplies available for purchase. 5 * Your order venues are easy to use and understand. 5 * Your contact with customers that have orders pending could be better. Since my order on 04 Nov, I have received no updates on the shipping delay, nor predictions of when I might expect resolution. Since it is a pre-paid order I would expect better service, care and concern as a first-time customer. I have since registered to try and find out more information on the status of my order .... but it is not connected to pre-orders I guess. 3 * I can provide feedback on delivery services, packaging, etc after I have received my order.”

Helpful Report

Posted 4 years ago

Dear Stephen Thank you for your review. I'm sorry the confirmation email wasn't sent, I have now done this. Thank you again for your order and review. Regards Colin Cousins Manager

Posted 4 years ago

Stamps Direct is rated 4.9 based on 5,070 reviews