“An absolutely disgusting company that treats their customers like garbage.
They are unethical immoral discriminatory And completely apathetic.
Despite being a loyal customer for more than 10 years they decided to completely and utterly screw me over.
They made change his to their terms and conditions regarding using your personal account for business purposes and didn't actually bother to tell anyone.
All I got was a message from them out of the blue telling me that they were going to close my account. No warning no option to do anything about it.
And the reason was due to my not being a magical powered mind reader and not knowing about these changes to the terms and conditions.
Even though I tried to adhere to those changes after being informed of my account being closed by setting up a separate business account they blocked me from doing so because the only thing they were interested in doing was being narcissistic and causing as much harm and distress as possible.
Anyway I've now moved to Monzo and I'm actually glad I did because so far everything appears to be better the app is certainly a lot better a lot more user friendly has a hell of a lot more features and options than the starling app.
So I would recommend anyone still with starling also make the move to Monzo.
Now I wait with bated breath to see what useless gaslighting canned response they give to this review.”
“Reaching out to Thomas Mitchell was one of the best decisions I’ve made when dealing with an online issue. I expected the usual slow replies and vague instructions, but instead I was met with speed, clarity, and sincerity from the very first message. Their immediate response eased my worries and gave me confidence that I was finally speaking to a team that takes client concerns seriously.
The way they handled my explanation was admirable. Even though I felt overwhelmed and unsure how to describe the situation, they remained patient and attentive. They listened carefully, asked thoughtful questions, and made it clear they wanted to grasp every detail before moving forward. It felt like talking to someone who genuinely cared—not just another support representative reading from a script.
Their approach to solving the issue was thorough and methodical. They didn’t offer quick, shallow solutions. Instead, they pieced together the full picture and walked me through each step with transparency. Their calm professionalism made me feel safe and reassured throughout the entire process.
What stayed with me the most was how empathetic they were. They understood the frustration and stress I was going through, and they made sure I never felt alone during the experience. Their kindness turned what could have been a nightmare into a manageable and even hopeful journey.
In the end, everything was resolved beautifully—and I did receive my cashback. Thomas Mitchell proved themselves to be a team that values their clients deeply.”
“It was a situation that caused a lot of anxiety because I had no clear idea about how to solve it on my own.
Then, I heard about ROCKPILEL.COM through some online reviews and recommendations. Out of curiosity, I decided to reach out to them for help. The moment I contacted their team, I was impressed by their quick response.
ROCKPILEL didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution”
“💫 A Remarkable Experience with RANGEPRO.ORG 💫
After struggling for weeks with poor support elsewhere, I was almost ready to give up. Then I connected with RANGEPRO.ORG, and things finally changed.
They took time to understand my case, communicated clearly, and worked with genuine dedication. Every update showed progress and professionalism.
In the end, they didn’t just solve the issue — they restored my trust and peace of mind.
⭐ RANGEPRO.ORG truly stands out for their honesty, consistency, and care.”
“They didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.”
“Thomas and the team truly went above and beyond for me. I came to them overwhelmed and unsure where to start, but they immediately brought calm and confidence into the situation. They handled everything with a perfect balance of professionalism and warmth. What I appreciated most was how they made everything make sense and never once made me feel like I was just another case. They cared—genuinely. I can’t recommend them enough.”
“Thomas and the team truly went above and beyond for me. I came to them overwhelmed and unsure where to start, but they immediately brought calm and confidence into the situation. They handled everything with a perfect balance of professionalism and warmth. What I appreciated most was how they made everything make sense and never once made me feel like I was just another case. They cared—genuinely. I can’t recommend them enough.”
“ROCKPILEL.COM exceeded my expectations. After a frustrating experience with other support teams, they were the first to truly understand my situation. They communicated regularly and delivered results. Their help wasn’t just support—it was a lifeline.”
“MADACOVI * CO calmed me down. They never rushed me, communicated clearly, and checked in often. They helped me with basic chores like email recovery and walked me through every step of the process. It's difficult to find businesses these days that treat senior persons with the same respect and compassion. I am grateful for their help and openness.”
“COVSECLTD * COM put me at ease. They checked in frequently, communicated clearly, and never hurried me. They guided me through every stage of the procedure and even offered assistance with simple tasks like email recovery. Companies that treat senior citizens with as much tolerance and respect are hard to come by these days. I appreciate their assistance and candor.”
“I’m incredibly grateful I found FRED MERCY. They are true professionals when it comes to helping victims of investment fraud. From the beginning, their team acted swiftly and provided me with clear guidance and essential resources. Their support was instrumental in helping me recover my lost funds.
What stood out most was their transparency and professionalism. They broke down the legal process in a way I could understand, and they walked me through every step. They also assisted me in gathering all the critical documentation I needed, which made a big difference.
Thanks to FRED MERCY, I was able to reclaim my hard-earned savings. While this was a difficult experience, it taught me an important lesson: always be cautious when investing online. Do thorough research and consult with trusted professionals before making any financial commitments.”
“When I was unable to access my money, I felt entirely adrift. Thankfully, Mrs. Lucy and her team stepped in to assist me. Their professionalism and attentiveness were remarkable, guiding me through each stage of the process. With their support, I was able to recover my funds, which I had never thought possible.”
“Deeply let down as a vulnerable customer.
I trusted Starling to support me when I was at my most vulnerable — instead, they refused to help.
After a gambling site ignored my request to close my account, I turned to Starling for help recovering thousands lost after that request. I provided evidence, disclosed my gambling addiction, and even showed that another bank (Revolut) had already refunded me for the exact same issue.
Starling dismissed my case, hid behind technical rules, and showed no real care or accountability. I’ve since raised the issue with the Financial Ombudsman and started sharing my story publicly to warn others — especially those who may rely on their bank for support in a crisis.
If you’re a vulnerable customer, or just someone who values fair treatment, be cautious. Starling did not act like a bank that puts people first.”
