“I really like these cords and leave in charge heads. I work in mining so it keeps the dirt out of the ports and extends the life of my phones. My latest order took almost 2 months to arrive though so not sure what happened there.”
Hello Alicia,
Thank you for your positive feedback regarding our cords and charge heads. We're glad to hear that they've been beneficial for you, especially in your line of work in mining, where durability and protection from dirt are essential.
We apologize for the inconvenience caused by the delay in receiving your latest order. Sometimes, issues such as incorrect addresses or delays in the customs process can result in longer shipping times. We strive to ensure timely delivery of our products, and we regret any inconvenience this delay may have caused you.
If you encounter any further issues or have any concerns, please don't hesitate to reach out to us at customersupport@statikco.com . We're here to assist you in any way we can.
Statik Support Team,
Hello Francis,
Thank you for bringing this concern to our attention.
We apologize for any inconvenience caused by the compatibility issue you experienced with our cables. Our cables are designed to be compatible with both iPhone and Android devices. If you encountered difficulties specifically with the magnetic tip for iPhone, please don't hesitate to contact us at customersupport@statikco.com. We're here to assist you and ensure that you have a positive experience with our products.
Thank you for your feedback, and we appreciate the opportunity to address your concerns.
Statik Support Team,
“This is a very fine charger. However, I originally thought that I ordered the charger with the magnet. I guess I did not.
This charger is fine in how well it is made and its speed in charging.
I will be purchasing another soon”
Hello Carla.
Thank you for your positive feedback regarding our charger.
We're glad to hear that you're satisfied with the quality and charging speed of our product. We apologize for any confusion regarding the magnet feature. If you're interested in purchasing a charger with a magnet in the future, please let us know, and we'll be happy to assist you in finding the right product for your needs.
Thank you for considering us for your future purchases. We look forward to serving you again soon.
“I really wanted to give you 5/5 because you were so helpful when I told you the charging cords worked for a while, then stopped charging and you replaced them. They have been fine at home, however; they are not working at my friends house in Reservoir. I'm really confused about it.”
“So far, the cord seems to A-OK. Charges fast and I like the mag connection. My only complaint is that the original cord is too short and I had to order the 6ft cord. Also, while it is nice to have the option of all charging connections, maybe you could offer a way to just order the one you need. It would be nice to have three of the same if you have more than one device that needs charging.”
“Super cable à l'articulation très pratique. Très agréable à regarder avec sa lumière bleue. Il faut juste ne pas être pressé alors la recharge doit se faire la nuit pendant votre sommeil. Ceux sans l'éclairage bleu semblent un peu plus rapides. La vitesse de charge serait la seule chose à améliorer.”
“At first I purchased the statik Magnetic 360 which I was so happy to get. I was pleased n overall with the product besides it wasn't a fast charger and I thought I but one. So I still have all 3 chargers and I ordered the Magnetic 360 pro that lights blue and I'm so satisfied with it. The only issue so far is that I will have to fund a case that fits the round tips. Thats the only problem so far.”
“fonctionne très bien, dommage que le fable ne soit pas adapté au chargeur de charge rapide.
nous avons eu un souci avec des embouts et le SAV à été très réactif.
je recommande”
“I think the Statik system is great, but I didn't realize there were two speeds (my bad) why would anyone want a slower charging speed? My first 2 cables did not work and the 100 watt charger had a broken connector. I wrote customer service and sent pictures. Over the next month or so I re-emailed. I got no responses.. I eventually bought new cables and charging blocks. Then after months I received all new stuff from Statik. Yeah!! But I can't return the others. And now that I know about the blitz charge, why get the slow one. So very cool product.. just really poor communication.”
“The 360 cable is really good and charges everything fast...
...as Long as i use the usb c and Not the usb a.
Also another problem was the time it took to get to me (2 months or something like that).
But still a good cable and if you are willing to wait a few weeks I can just recommend it.
👍.”
“Good products. Works well. However the customer service front is a bit lacking. Maybe they are understaffed or overloaded with orders. Hope they can improve on that area. Otherwise no other feedback. The charging cables are good and convenient.”
