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Staysure Reviews

4.6 Rating 2,773 Reviews
91 %
of reviewers recommend Staysure
4.6
Based on 2,773 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5

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Staysure 1 star review on 13th June 2025
Leroy
Staysure 5 star review on 7th May 2025
Stuart Crook
Staysure 5 star review on 23rd April 2025
James Campbell
Staysure 5 star review on 15th April 2025
Howard
Staysure 5 star review on 15th April 2025
Howard
Staysure 1 star review on 26th November 2024
S Wilks
Anonymous
Anonymous  // 01/01/2019
Very easy to fill in your details.
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Posted 1 month ago
If you are going abroad on holiday , make sure that you insure with Staysure. Recently I went abroad and was in hospitalStaysure soon sorted everything for me , no problem. I was taken from hotel , to Airport, then by private ambulance to my front door. Excellent service.
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Posted 1 month ago
Getting quote lengthy, pricey, once paid after more than 2 hours no documents appearing to download on account. Policy not on my account and not on my husbands account. Just too complicated, now phone calls to find out where the policy is
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Posted 1 month ago
Staysure do what the name says, they Stay all the way with you, from the start of the policy, to the last day of the policy. They keep you updated all the time, with handy tips to handling different parts of the world.
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Posted 1 month ago
I received a quote which covered our basic cover for our upcoming holiday.
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Posted 1 month ago
AFTER USING STAYSURE INSURANCE FOR MY FOREIGN TRAVEL & CRUISES OVER MANY YEARS I HAVE FOUND THEM,FOR ME MOST COMPETITIVE
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Posted 1 month ago
It was easy to set up
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Posted 1 month ago
Easy to get cover using online procedure
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Posted 1 month ago
Fast, efficient and sorted. Thank you.
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Posted 1 month ago
I didn't find the site to be particularly user friendly, given that I wanted to amend coverage to exclude cruises for the coming year. Finally, I succeeded.
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Posted 1 month ago
Sophie assisted me with my renewal in a professional and easy to understand way. Thank you Sophie!
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Posted 1 month ago
Easy to renew, helpful and knowledgeable staff.
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Posted 1 month ago
The insurance is fine but the policy document runs to 60 or so sides. No summary that I can find of the key points. Also the website for the management of the account is hopeless. It is not intuitive and when you try to find the right bit the help just tells you which page is button should be on, when it isn't
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Posted 1 month ago
Live chat is weird, wanted confirmation my policy had been posted as originally agreed, took 30 min continually asking same question when will I get my posted copy of my policy? Eventually said it will be posted and received after 7days, how difficult was that, concerned if I ever need to make a claim?
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Posted 1 month ago
Iain was polite and extremely helpful and sorted our my issues
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Posted 1 month ago
Easy to contact by phone as I had questions and I'm not a quick enough typer for chat bot
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Posted 1 month ago
Very easy to get travel insurance online for a reasonable cost
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Posted 1 month ago
The lady agent, Celia was very knowledgeable and helpful, with no hard sell. Also patient and very precise.
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Posted 1 month ago
The customer service person I spoke to listened to me and dealt with my problem straight away. Thank you
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Posted 1 month ago
From the start the process was so easy and straightforward and everything was explained
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Posted 1 month ago
Staysure is rated 4.6 based on 2,773 reviews