STB.co.uk Reviews

Name: STB.co.uk
Address: Unit 3a-b 55 Hastings Road, ,, Leicester
Rating: 4.61

4.6 Rating 771 Reviews

91 %

of reviewers recommend STB.co.uk

4.6

Based on 771 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 326 1099

Email:

cs@stb.co.uk

Location:

Unit 3a-b 55 Hastings Road, ,
Leicester
LE5 0BT

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STB.co.uk 5 star review on 22nd July 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good company”

Helpful Report

Posted 1 year ago

“A joke. Boots came happy with boots but ) months after ordering them”

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Posted 1 year ago

Hi Nick, Thank you for your review and I do apologise for the delay in receiving your order. This was a Pre-Order item and we were expecting the restock sooner but it was slightly delayed, we did email you to explain the stock was due to arrive later than initially anticipated. Please accept our sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 1 year ago

“Very good value and a fraction of the price of doctor martins and the fit is great”

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Posted 1 year ago

“Good prices, very quick delivery. Very pleased with purchase.”

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Posted 1 year ago

“All three boots are very good and fit well.”

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Posted 1 year ago

“Great Boots and amazing value ! Great service with a quick delivery, thank you !”

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Posted 1 year ago

“Unbelievably comfortable and so light”

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Posted 1 year ago

“Bought Sketchers work shoes. After six months soles wore out and toe cap showing. These are comfortable but overpriced. Don't bother buying. STB customer services don't want to know.”

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Posted 1 year ago

“Very comfortable and well built”

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Posted 1 year ago

“I am really pleased with their service.”

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Posted 1 year ago

“Person on the phone I ordered through was extremely helpful and friendly. The only let down unfortunately was that the parcel was delivered to a local village, not the site compound (despite providing what3words). My contact details were on the box so the person who received my delivery called me to tell me they had my parcel and brought them to the compound himself. Possibly a GDPR issue.”

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Posted 1 year ago

“Overall decent boots, just abit too big but great for work!”

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Posted 1 year ago

“Item was dispatched very quickly. The boots are great for my son. Fit is good and accurate to size. The boots are just what we wanted. Thanks 👍”

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Posted 1 year ago

“Very comfortable”

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Posted 1 year ago

“Purchased for husband birthday. He really likes them. Fit size 8 fits great. Very comfortable for driving all day in. He loves them, look smart too.”

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Posted 1 year ago

“As described, good price and quick delivery”

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Posted 1 year ago

“Good delivery time. Very fast and helpful response when emailed via contact screen to arrange my exchange. Thank you Sonal!”

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Posted 1 year ago

Hi Elise, Thank you for the review, I can confirm the return has been received and we are due to dispatch the exchange pair for you shortly. We will email you to confirm dispatch and provide your new tracking details, please do let us know if you need anything else. Kindest Regards, Sonal.

Posted 1 year ago

“Good price, just what wanted, speedy delivery”

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Posted 1 year ago

“Prompt delivery,comfy fit.”

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Posted 1 year ago

“Great service got my boots in a fews days great product”

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Posted 1 year ago

STB.co.uk is rated 4.6 based on 771 reviews