Steven Brown Art Reviews

Name: Steven Brown Art
Rating: 2.70

2.7 Rating 135 Reviews

40 %

of reviewers recommend Steven Brown Art

Company Reviews

Questions

Metrics

2.7

Based on 135 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Steven Brown Art made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Steven Brown Art 5 star review on 30th April 2022

Michelle Lovelock

Steven Brown Art 1 star review on 5th June 2021

Vickie Barrett

Steven Brown Art 1 star review on 22nd September 2020

Mrs Martin

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, quick to arrive, very competitively priced, bought canvases, prints, cushions, key holders,worktop savers and still looking for more lol”

Helpful Report

Posted 6 years ago

“Went to the shop today and canvasses I had previously ordered which had not been delivered (delivery at Christmas time was bad) were in stock at half price - the products on display are stunning, if you can, visit the shop it is amazing. I will be going back in the next few months to add to my collection :)”

Helpful Report

Posted 6 years ago

“I received my Billy Mc Coo canvas today. Very please with it. Straight up on the wall. Looking good. Well packaged for posting. Thank you.”

Helpful Report

Posted 6 years ago

“Ordered a hamper late Thursday afternoon it arrived early Saturday morning. Great Christmas gift and fabulous service thankyou”

Helpful Report

Posted 6 years ago

“Customer Service team were amazing. Go above and beyond. Well done guys.”

Helpful Report

Posted 6 years ago

“I decided to order an A1 print from the website last week. The product arrived on Friday but was actually given the A3 print instead. I then emailed the customer service department and was given a rapid response. The matter was dealt with professionally and I was even allowed to keep the A3 version for any inconvenience. So i have no issue in providing Steven Brown Art with a 5 star rating, despite this minor inconvenience.”

Helpful Report

Posted 6 years ago

“I have always loved the artwork from Steven Brown and to find he had a 50% off sale was the icing on the cake, also there is a huge range of merchandise to choose from with his unmistakable and featuring his delightful artistry”

Helpful Report

Posted 6 years ago

“Large canvas artwork had the frame slightly twisted. After photos sent, a replacement was delivered within tge week.”

Helpful Report

Posted 6 years ago

“Lovely print and great value bought as a wedding git for friends.”

Helpful Report

Posted 6 years ago

“1st Class Customer Service, Excellent quality of stock Well packaged & speedy delivery”

Helpful Report

Posted 6 years ago

“I have purchased several cushions, glass chopping boards and two framed prints over a few months. I have found the quality very good, packaged well and delivered in time Haven't had to contact customer services like others, so can't comment on that. Overall very satisfied with my purchases.”

Helpful Report

Posted 2 years ago

“Everything is great. I want them all. I ordered wrong size within 5 minutes they replied and cancelled the item. I am reordering again. Good service”

Helpful Report

Posted 5 years ago

“Great artist”

Helpful Report

Posted 5 years ago

“Update on my previous review: Prints have now been received and look fantastic. SB Customer services have been excellent today in chasing up and checking that I had received the final part of my order, and have refunded the postage element due to the original order delayed delivery issues. Thanks guys, it was a much appreciated gesture. Suddenly feeling very much better about SB Art, and though I should let you know :) ... and I cant wait to get the art on the wall.”

Helpful Report

Posted 6 years ago

“Service was great very speedly delivery, however as an art collector and lover, i can honestly say the quality of the print was poor at best, very pixalated and flat not what i would expect for £50, honestly a home printer would produce the same results, i have purchased canvas prints for far less money with a much higher PPI, which was a real shame as i was not expecting this to be a mass produced of the shelf bargain store pick up.”

Helpful Report

Posted 5 years ago

“Got a a1 poster print in sale for 19.99 which is fine but I certainly would not liked to have paid the full price ..”

Helpful Report

Posted 5 years ago

“Ordered 6 signed limited edition prints, a print on a board and a mug, all as gifts for various family and friends, with expected delivery of 7-10 days. I received an email accepting my order and three days later an email saying the first of my items was dispatched. By the end of the first week, all items had been dispatched, but clearly from different suppliers. The Board print arrived in 3 days, and the mug within a week. However, despite having a Royal Mail tracking number, the Royal Mail site could not verify the final part of the order as being collected. I contacted SB customer service by email after 10 days from dispatch - 3 days to replay and they stated that the package WAS with Royal Mail. I called the SB customer service and was told by the SB rep that Royal mail has 'had a bin of post stolen'?!! and that my order might have been in there. I have emailed and called again looking for an update, and been told that the 7-10 days is 'working days' and that my delivery will be on time, even though we are now on working day 15!! Latest: I now have a new [4th] part to my order - not sure what it is as order tracker is unclear, but I assume its my prints, and at last they are with Royal Mail - at a sorting office in Heathrow, London?! Printed in China? - after the last 3 weeks, it wouldn't surprise me. SB - you guys got off to such a good start, but the really poor customer email and call service and attention / honesty / openness to customer inquiries really lets you down. I am confident I will get my prints now, but I sent a lot of money and expect a much better level of information and transparency.”

Helpful Report

Posted 6 years ago

“I ordered an A1 print framed. It took a while to arrive but was well packaged. Although it is a good frame, I felt the cost was a little steep but as the print was reduced it made up for it. For anyone wishing to buy, A1 frames can be found for a fraction of the price. His style of painting is actually quite common and if you look around you can see other artists that paint in a similar style. Limited edition prints include his signature but it is a printed signature, not the real thing, you need to be aware of that. His art is colourful though maybe at times the colour is somewhat subdued, it will vary for different prints. I would never have paid full price for a print and the constant sale makes you wonder exactly how many limited edition prints were made. In my view, not an investment at all. There are no critic reviews of his art, so I guess at present he is just reaching out and getting himself known. Having said all that, I am very pleased with my print and will purchase more. It's up to you to decide whether you like his work enough to wait a little while to receive it.”

Helpful Report

Posted 6 years ago

“I bought a canvas recently & the edge of the canvas is very poor quality & does not match the rest of the image. I thought at first it was due to over streched canvas distorting the image but then I looked at the 2D image on the invoice & it was distorted too. The front of the cow was stripey but body of cow is a puddle of colours not in stripes. As the canvas is a box 3D as you walk around the room you do see the edges so if they don't match the rest of the cow it looks mighty strange! I'm afraid to say it got banished into a glass cabinet just to show the front as the side spoils the view. Shame as I bought a print in the past which was good quality, quality has gone down badly I feel with all the recent changes.”

Helpful Report

Posted 4 years ago

“The canvas is on cheap wood and it has warped quite badly. I’ve only had the large canvas a year. I have other canvasas from other artist with no problems . Some are 11 year old. The company won’t help , they said it was wear and tear. To have it repaired will cost the same has a new one😮☹️. Will never use again”

Helpful Report

Posted 5 years ago

Steven Brown Art is rated 2.7 based on 135 reviews