StockX Reviews

Name: StockX
Rating: 1.83

1.8 Rating 362 Reviews

20 %

of reviewers recommend StockX

Company Reviews

Questions

Metrics

1.8

Based on 362 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Blanche Rivers

Lawrence L. Alexander

Anonymous

StockX 1 star review on 10th October 2023

Anonymous

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got everything I ask for in the condition it was supposed to be in. Got to me quickly also.”

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Posted 1 year ago

“Shoes had been worn when I opened the package up. When I tried to send a return and replace request to StockX, my request didn’t go through.”

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Posted 1 year ago

“Order was processed quickly, the seller was responsive and shipped quickly, the verification process was fast and effective and the product was received within a week of placing the order. Overall, great experience ordering from StockX this time around!”

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Posted 1 year ago

“The shoes were fine, but my box was jacked up! I’m very disappointed in the flimsy box they chose to pack my shoes in. I like to store my shoes in the boxes without them looking bent up! The system won’t allow me to upload the pictures!”

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Posted 1 year ago

“The last few orders I made were cancelled and it took a while to let me know.”

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Posted 1 year ago

“Exactly what I ordered and came in perfect time.”

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Posted 1 year ago

“First time purchase. Very pleased with the entire process and the shoes arrived quickly and perfect. Thanks!”

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Posted 1 year ago

“Provided what I wanted at a realistic price without ripping anyone off.”

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Posted 1 year ago

“Shoes look great and are in perfect condition.”

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Posted 1 year ago

“My Grandson and I were pleased with how fast we recieved his shoes. He was very pleased and your selections were much wider than the actual Nike on line store! Thanks again!”

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Posted 1 year ago

“Little expensive, but on time and professional...”

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Posted 1 year ago

“Good service and contact!”

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Posted 1 year ago

“DONT BUY OR SELL ON THIS APP! SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM CUSTOMER SUPPORT IS ZERO HELP”

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Posted 1 year ago

“very quick delivery, product exactly as described, highly recommended.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“fast processing time. original Supreme Malcolm shirt is awesome!”

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Posted 1 year ago

“Very quick and efficient service. Delivered well ahead of schedule. Smooth transaction very satisfying”

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Posted 1 year ago

“Lower the transaction fee”

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Posted 1 year ago

“It was great. Took ages, (about two weeks, not ages if you dont need them on Friday for a date with the punching above your weight one) but they turned up as described and I couldnt get them on my continent. Excellent. Definitely use again if I know I’ve got a big date in three weeks. X”

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Posted 1 year ago

“Whenever I don’t hit on retail I go to StockX, made over 50 purchases in last 3yrs & any issues are always dealt with swiftly, can be a little time consuming trying to access the chat but the staff have always been helpful. Will continue to buy from them if I need to.”

Helpful Report

Posted 1 year ago

StockX is rated 1.8 based on 362 reviews