StockX Reviews

Name: StockX
Rating: 1.81

1.8 Rating 390 Reviews

19 %

of reviewers recommend StockX

Company Reviews

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Metrics

1.8

Based on 390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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StockX 2 star review on 22nd September 2025

Joe

StockX 5 star review on 11th September 2025

Mark Soucek

StockX 5 star review on 31st August 2025

Jaden Acuna

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Hardy Clinton

Jéssica Di Giacomo

Blanche Rivers

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchase still not delivered, over 3 weeks, not satisfied”

Helpful Report

Posted 2 years ago

“I sold 5 items the last 3 they canceled my order because the item did not matched the description (they did no give any details) and they charged me for it canceled my orders and KEEPT MY ITEMS I contacted them multiple times and they just kept saying the same thing and said they were unable to tell me why they were not returning my items...”

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Posted 2 years ago

“Best app ever I got all my items on time”

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Posted 2 years ago

“Timing, delivery and product made it here up to my satisfaction and expectations”

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Posted 2 years ago

“Got item twice”

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Posted 2 years ago

“Excellent service, super fast delivery. Overall very very happy!!! Thank you”

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Posted 2 years ago

“Prices and delivery were great! And the shoes are perfect”

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Posted 2 years ago

“No issues, efficient as ever. Good delivery service on DHL.”

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Posted 2 years ago

“We have ordered several pairs of sneakers from StockX and some Nike Tech. They have never disappointed”

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Posted 2 years ago

“My last order was great. The package was delivered to the correct address for this shipment.”

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Posted 2 years ago

“Always happy with StockX”

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Posted 2 years ago

“I accidentally ordered the same product twice (because their shopping cart experience is poorly designed and did not verify that I had successfully made the first purchase). This would have been fine except there are no returns or cancellations. I attempted to cancel the order immediately after it was made. I then found on their FAQ page that this is an actual policy, which is just INSANE. There was no customer service or contact option, and my email inquiry was never returned. Very disappointing.”

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Posted 2 years ago

“Extremely fast. Got the product within 4 days. Shoes look amazing. Highly reccomend”

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Posted 2 years ago

“Girlfriend loved em”

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Posted 2 years ago

“Great communication about my purchase. Quickly shipped.”

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Posted 2 years ago

“Stock X is definitely one of the best apps for selling, buying and /or window shopping the latest kicks.”

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Posted 2 years ago

“Item came way ahead of prediction and in perfect condition 👌”

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Posted 2 years ago

“Excellent service, pricepoint and timely service Highly recommend! Couldn’t find product elsewhere”

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Posted 2 years ago

“Friendly, helpful customer service.”

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Posted 2 years ago

“RIP OFF TAKE YOUR MONEY First and last time dealing with StockX the shoes I sent in was brand new never been worn They canceled three pairs of shoes and took money from me they are a rip off they intentionally made up reasons to not buy shoes that was false and charge you a fee and send shoes back so they get money regardless it was a waste of time and money sending in only to get canceled Never will I use them again never will I recommend StockX to anyone they don’t deserve a recommendation or anything YES I AM VERY DISAPPOINTED IN THEIR SERVICE IN LITHIA SPRINGS”

Helpful Report

Posted 2 years ago

StockX is rated 1.8 based on 390 reviews