Superdry Reviews

Name: Superdry
Address: -, - -, Gloucestershire
Rating: 3.43

3.4 Rating 242 Reviews

61 %

of reviewers recommend Superdry

3.4

Based on 242 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

About Superdry:

SuperGroup is a distinctive branded UK fashion retailer offering quality detailed clothing and accessories. It operates a multi-channel business through a combination of Superdry and Cult standalone stores, and Superdry concessions.

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Email:

care@superdry.com

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Superdry 5 star review on 21st June 2022

Sixta Patricia

Superdry 1 star review on 24th February 2022

Dean Wheeler

Superdry 5 star review on 26th December 2021

Manvitha Kalenahally Sridhar Murthy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super acceuil et un grand choix de produits.”

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Posted 2 years ago

“I was able to try the coats on without being hovered over, though assistance was there when I needed it. The cashier was polite, friendly and made me feel I had his sole attention.”

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Posted 2 years ago

“Its good product”

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Posted 2 years ago

“Not to say more but Its comfortable to use this superdry of any clothes and that’s why i ware it Thank you!”

Superdry 4 star review on 31st August 2021

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Posted 2 years ago

“Good service. liked it”

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Posted 2 years ago

“I recently received items purchased on line and as always was very pleased with what I ordered. What pleased me even more was the packaging all recyclable.”

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Posted 3 years ago

“Great quality clothing... very helpful staff”

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Posted 5 years ago

“Great service easy to deal with”

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Posted 6 years ago

“I bought two back bags and really liked them.”

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Posted 6 years ago

“Super dry handle orders very effiencelty and provide an up to date order status if you create an account. Website images are very clear reflect the actual products very well so what you see is what you get with the products. My orders weds recieved on time and I was kept up to date via the couriers at every stage of the delivery process. Super dry could further improve their service offering by a realistic size guide for their products as I've learned over time you definitely need to go up a size or 2 to get a true to size fit. I recently returned my orders for an exchange using the collect plus service so it remains to be seen how well they will deliver on this side of their customers service. I'm still waiting on an acknowledgement from super dry despite my recent email although it's fair to say that they will be busy at this time of year. Super dry is still one of the best online shopping experiences compared to some of the other leading online retailers I've used recently!”

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Posted 6 years ago

“Received 20% discount, clothes are good quality and we're recieved within designated time frame.”

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Posted 6 years ago

Superdry is rated 3.4 based on 242 reviews