“This was my first time using the super escape team. My holiday reps both Ruby and Simon were excellent at helping me with queries and booking my holiday/short break away. Very happy with the service they provided. Thank you!”
“A good all round service as they catered for all my needs. You need to remember though that their initial price quoted in adverts are without guaranteed seating, transfers etc so the price will go up considerably”
“Simon has been a great help and very courteous.
It is not his fault that the flight times have changed.
He has apologised many times about it.
Thanks.”
“Yes Dominic was helpful but the room change I wanted from 2 doubles to 1 double and 1 twin could only been requested subject to availability on arrival and not guaranteed so problem not quite solved”
“I have had tge worst experience in booking with these guys never again
Firstly i had booked a 4 day trip to paris including disney land paris they booked me in the wrong hotel after i had mentioned many times i did not want that hotel and then i had to pay an extra £250 to chnage my hotel also they booked my disneyland tickets on the wrong day without even asking me when i wanted it on a certain day and charged me extra
I called so many times the people on the phone were rude never got back and did not bother in trying to solve this matter absolute disgrace!!”
