Surfdome Reviews

Name: Surfdome
Rating: 2.42

2.4 Rating 96 Reviews

36 %

of reviewers recommend Surfdome

Company Reviews

Questions

Metrics

2.4

Based on 96 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clothing arrived after 2 weeks, but everything is a perfect fit and great quality. Just allow some time for shipping. Will definitely buy from Surfdome again :)”

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Posted 3 years ago

“Ordered some ski pants and jacket, pants came up small (brands concern, not surfdome), Returned the item, refund issued quickly, items as described and items delivered on time.”

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Posted 3 years ago

“I ordered a backpack by osprey and paid via paypal. The confirmation email mentioned that I would be notified when they shipped the product (I live in Germany). When the estimated delivery day arrived and I hadn't received any email I became alerted by that. I started researching reviews and came across lots of alarming stuff, which started to freak me out a little. That evening I wrote to the customer support asking about the tracking and the shipping status and in a later email I decided to cancel my order. The next morning I received to answers.They told be that they shipped it and provided a tracking number and told be that therefore the order could not be cancelled. The shipping arrived that same day and contain exactly what I ordered. That was a great relieve, because after reading several alarming review, I have not expected that to happen. I cannot tell you much about Surfdome, I was a first time costumer. But luckily for me, I received my order just as described. The customer service responded the next morning with was great and I received my order just one day late. What did not work was that I have never received a shipping email. I am writing this review just to share with you, that if you ordered at surfdome and are reading all those things here, there is a change that all will go well. Good luck!”

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Posted 4 years ago

“Speedy delivery”

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Posted 6 years ago

“Quick delivery Returns good”

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Posted 6 years ago

“Good quality product, fast delivery. The only negative is prices. I bought the leggings only because it was on sale. I suppose you need to pay for quality.”

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Posted 6 years ago

“Easy to navigate site, good range of products”

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Posted 6 years ago

“Easy to navigate site, good range of products”

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Posted 6 years ago

Surfdome is rated 2.4 based on 96 reviews