“The Store Manager at the Wodonga Store was dressed like she had come from the garden, so daggy, not up to date Suzanne Grae clothing at all, more like shabby dirty lounge wear. I feel it's unprofessional and unapproachable.
She was eating on the shop floor and even spoke to me with her mouth full.
Her whole appearance and demeanour needs to alter if that store is to continue with her as the leader.”
“I entered the central square Ballarat store this morning around 9.30 I was the only customer in the store and I was looking for a pink jumper that I’d seen on line
The staff member did not even acknowledge me Didn’t even say hello
I had a Quick Look then decided to leave She said hi on my way out
Never going back
Disgraceful customer service”
“Very disappointed that a shirt I purchased has shrunk after being washed as instructed. To make things worse a worker in the store said same thing happened to her”
“No I haven't actually had a bad experience. Always purchased my clothes from suzanne grae but not now, I find they are outpricng themselves and the clothing is unsuitable Gone from always buying when I stepped inside store to now walking out with nothing. Sad!!!0”
“When staff leave, the business manager should ask why. The company on paper looks good.
But is not . Maybe it was just this manger, she is nasty and a bully.”
“I tried on few tops and jumper.they seem to be all to short as I am 5.ft 10..I have never had this problem at Suzanne Grae before.the sales person said a lot of people have complained about this.why is this happening????”
“Love going into my local store in Penrith once a week but one member of staff very rude and unfriendly. Pity because all other members of staff are lovely. Puts me off going in there so will find another store in the centre to visit on the day when she is there.”
“Staff member at Eastland ,Victoria, was extremely rude when returning jeans for an exchange as the zip clasp broke on first wear. Not even addressing me she was muttering under her breath that I probably didn’t even pay full price for them. Very rude. Didn’t even acknowledge the fact that the jeans were faulty.”
