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Sweetpea's Floral Reviews

4.7 Rating 287 Reviews

93 %

of reviewers recommend Sweetpea's Floral

Company Reviews

Product Reviews

4.7

Based on 287 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

$Read Sweetpea\'s Floral Reviews$

Visit Website

Phone:

4165373700

Location:

294 Roncesvalles Ave
Toronto
M6R 2M4

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Sweetpea's Floral 5 star review on 30th January 2019

Sweetpea's Floral 5 star review on 5th December 2018

Sweetpea's Floral 5 star review on 15th October 2018

Ravi Shankar Jayaraman

Sweetpea's Floral 5 star review on 11th October 2018

Terence Brunette

Sweetpea's Floral 5 star review on 10th October 2018

Martha MacDonnell

Sweetpea's Floral 5 star review on 5th October 2018

Sweetpea's Floral 5 star review on 18th September 2018

22

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an arrangement late July. When I visited the recipient two days later , I was surprised, disappointed ...and surprised to be disappointed. The cost was $100 before tax and delivery charges ( including an extra $7 to narrow delivery to a 4 hour window). The arrangement was quite ordinary looking...certainly not what I expected for the price. I was going to chalk it up to a bad experience, but when I visited the same people today, I saw a beautiful bouquet w/seasonal flowers that they got from a mutual friend- which I found out was $35 pretax. I thot Sweet Pea's good reputation had been well deserved- but I no longer do.”

Posted 4 years ago

“The arrangement looked a bit odd. I'd asked for contemporary and simple red and white as a Welcome back to Canada. This to me looks like a corner store arrangement not a pro arrangement that I paid 100 bucks for”

Posted 4 years ago

“Outstanding service - beautiful and unique arrangement. Made ordering from out of town a breeze!”

Posted 4 years ago

“The flowers were lovely and appropriate to express sympathy.”

Posted 4 years ago

“Last week i had booked a delivery for my daughter on her 20th birthday. It was delivered timely on the day in Toronto. Am very happy and would like to recommend Sweetpeas for floral delivery to others also.”

Posted 4 years ago

“Great service great choices thanks”

Posted 4 years ago

“Excellent service from start to finish! Many thanks!”

Posted 4 years ago

“The plants I ordered are just perfect. They are beautiful and fit in the modern decor. I certainly would recommend Sweepeas and plan to order again. Thank you!”

Posted 4 years ago

“I was absolutely thrilled with the flower arrangement I ordered. Everyone commented on how beautiful and unique it was Thank you.”

Posted 4 years ago

“I called Sweetie from out of town so didn't see the flowers, but the recent said that they were lovely. I was very impressed by the man who took the order - he was very helpful in assisting my choices - I felt that his suggestions were genuinely to get me exactly what I wanted. Also, they had the wrong address for delivery, and on the day of delivery they phoned me to let know that they were at the wrong place, and went to great lengths to phone the recipient and get them to her place of work. Very good service, and very reliable and courteous.”

Posted 4 years ago

“My order was delivered promptly and the plant was beautiful! Would order from Sweetpea again”

Posted 4 years ago

“We recently used Sweetpea to send a last-minute same-day delivery of a sympathy bouquet. They went above and beyond to approach the interaction with compassion, efficiency and professionalism. The flowers looked gorgeous. We would definitely order from Sweetpea again!”

Posted 4 years ago

“My friends were delighted with the arrangement that was sent. They raved about it.”

Posted 4 years ago

“Staff forgot half of what I had ordered online and their demeanor about questions regarding providing what was missing was quite cold. Left me with the feeling and impression that my business wasn't at all important to them. I can't seem to think of any reason for recommending their service.”

Posted 4 years ago

“Iordered small special arrangement for a non-holiday purpose. Unfortunately it was to be delivered the day after the holiday and due to their "holiday" business they did not read my "special directions" which were VERY IMPORTANT! So my important delivery was NOT IMPORTANT TO THEM. They apologized with many excuses which did nothing for help with the blunder they had made. They offered no refund or even a partial refund or credit. I would not recommend them! ps what they did deliver looked like left overs from the holiday the day before.”

Posted 5 years ago

$Read Sweetpea\'s Floral Reviews$

Barbara, Quite frankly, we have gone over this by email, and on other review forums. I can't understand why, after seven weeks, you have chosen to pick this up again. You ordered a very basic, half dozen roses, in a glass vase. You gave us the option of either blue or red, depending on which colour was looking better. We selected red. You complained that it wasn't artistic, or had extra flowers in it, but again, that is what you ordered. You had the option of a 'deluxe' rose arrangement, which would have allowed for that, but instead you selected 'standard'. Yes, you asked for a special, upgraded vase, but the budget didn't allow for that. You paid for, and your order was for, a standard glass vase, which is what we sent. We can't understand, why, after all this time, you are still complaining because we didn't upgrade the vase for you. There was no offer for a credit or refund because you received exactly what you ordered, on the day you requested it. Your recipient received fresh, beautiful roses, that should have easily lasted 5-7 days if they were properly cared for. The photo of the flowers sent was picture-perfect. I was polite and respectful in all our email interactions, but at this point, I have lost my patience. It has been two months since this happened. One would think that, by now, you would have moved on, but clearly not. I find it interesting that when you ordered from us during the holidays and loved the arrangement, you said nothing, there was no feedback, no reviews, nothing. But here, because you didn't get a free upgrade on a vase, you feel you should go to various online forums and complain. I have done my best to help and address your concerns. At this time, there is nothing further to be said. Respectfully, Sara (Owner)

Posted 5 years ago

“I live out of town and wanted to send our daughter a congratulations bouquet. So many options as to whom to order from. I ordered from sweet pea because I love the flower! I made a fabulous decision. The flowers arrived in the window I had asked for and she was so happy with the beautiful arrangement. I now have their phone number saved and will use them again. Highly recommend this shop!”

Posted 5 years ago

“Very easy to order and the flowers looked great!”

Posted 5 years ago

“So amazing! I love ordering with Sweetpea & love the joy their arrangements bring! This has been my trusty go-to florist as I order often from my perch in BC.”

Posted 5 years ago

“I understand that the weather during Valentine’s Day caused many issues delaying delivery for many customers including myself, however Sweatpea went above and beyond to deliver a very beautiful arrangement of roses! Thank you!”

Posted 5 years ago

“I ordered a Valentine’s Day bouquet for my wife that included some specific flowers that she had in her wedding bouquet, and I could not be happier with the result. More importantly, my wife was thrilled. Thank you!”

Posted 5 years ago

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Sweetpea's Floral is rated 4.7 based on 287 reviews