SystemSAT Reviews

Name: SystemSAT
Rating: 4.49

4.5 Rating 3,296 Reviews

88 %

of reviewers recommend SystemSAT

4.5

Based on 3,296 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

203 411 2132

Email:

sales@systemsat.co.uk

Location:

44B, Fermoy Road, London
W9 3NH

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SystemSAT 5 star review on 16th December 2021

Mr James Wilson

SystemSAT 5 star review on 9th October 2021

Anonymous

SystemSAT 4 star review on 3rd June 2019

Mr Andrew Baber

Anonymous

Anonymous // 01/01/2019

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“Delivery faster than promise”

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Posted 4 years ago

“I ordered mount for 3 LNBs. Confirmation from them confirmed the correct part. However, they sent a single LNB mount. I have emailed 3 times, opened a ticket and phoned and they do not respond. DO NOT use these people as they are useless.”

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Posted 4 years ago

“Ordered goods, they were dispatched promptly, all I have to do now is find the problem. B.Harris”

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Posted 4 years ago

“Acknowledgment & delivery of order very fast”

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Posted 4 years ago

“Ordered sat dish, TV Ariel and other items on the 16/08/2019 Paid for express delivery. No items every turned up and the seller did not return any messaging. Do no purchase any goods from this seller”

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Posted 4 years ago

“Exactly what l expected Excellent transaction”

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Posted 4 years ago

“Placed an order on 5 days delivery, they were efficient enough at taking the money but not heard anything since, now 20 working days. They don’t answer the phone or their query line, signs that maybe they are going bust perhaps. Never had trouble online before, there’s always a first. Buyer beware! Run a mile is my advice! I should have read the reviews before ordering, looks like lots of customers are having problems.”

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Posted 4 years ago

“Very poor customer after service. Received Sat and accessories but no assembly instruction sheet., so not sure if I even have all the parts! Rang on numerous occasions but went straight to answer machine. Even though promise left on machine by company to get back within 48 hours, still waiting!!”

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Posted 4 years ago

“BEWARE THIS COMPANY AT ALL COSTS! I ordered this LNB months ago. It didn't arrive so I rnag then, being given a Royal Mail track no. which when followed up simply produced a message "NO INFO. unitl we attempt to deliver". I have phoned, emailed, written to Systemsat (AKA Mix enterprises Ltd of Unit 1 King Street Mews, East Finchley, London, N2 8EQ sole director Ashley Parmessur) with no reply whatsoever for months and am now proceeding to take advice from the CAB Consumer advice line about further redress I can persue."”

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Posted 4 years ago

“Excellent service. Satellite dish was very carefully boxed up. Received within two days of ordering.”

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Posted 4 years ago

“Order delivered was incomplete (no connectors included) and therefore not as described on the website. At the time of writing this review a week after delivery SystemSAT have failed to provide any response to email and website contact form requesting when (or even if) the shortfall will be supplied.”

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Posted 4 years ago

“The 100cm dish I bought was of good quality, but the assembly instructions were poor. In particular, I had to use a magnifying glass to understand the details of the elevation options!!”

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Posted 4 years ago

“Paid for next day delivery and now on day 2 and still nothing and it's delaying my building work. No one picks up the phone and no one replies back to emails. I will have to speak with my credit card company to look into this. DO NOT BUY FROM THIS COMPANY!”

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Posted 4 years ago

“placed an order 8th july with express del. still not received despite a promise of delivery within days after i e mailed them,now not responding to e mails just a standard message saying some one will be in touch,looks like i will have to take up a dispute through pay pal to get my money back 31/7/19”

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Posted 4 years ago

“BUYER BEWARE! I ordered a Quad DVT modulator from Systemsat but I was worried I had accidentally purchased the wrong model so I contacted them immediately via their website (they have no email address) to cancel my purchase. I heard nothing. A few days later the modulator arrived so I contacted them via their website messaging system again 3 times and left a message on their telephone answering machine to return it and nearly a week has passed now and I have still heard nothing. Alarm bells started ringing in my head and I have just read all of the negative reviews about Systemsat which after my experience came to no surprise. Luckily I have managed to set the modulator up and get it working with help from my friend. Should I have further problems with the equipment I did Make the purchase with my credit card so I do have additional support plus a letter sent to trading standards should be suffice. Disgusted!”

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Posted 4 years ago

“Terrible. Ordered and paid for cable 9 days ago, expected it in 5 days and nothing. Sent an email, no response. No one answers the only contact number on website, always says the person you are calling is not available. Now I need to raise a dispute to get my money back. Avoid”

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Posted 4 years ago

“You did good, however you may do better if you provide link to track shipment or carrier reference.”

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Posted 4 years ago

“Placed an order for a dish on the 18th July on a next day delivery service. Still no dish, no reply to emails or calls. Left countless messages and emails to cancel the order, but they still have my dosh. Had to open a resolution action using PayPal to try to get a refund. Total waste of time and effort dealing with these folks, should be struck off.”

Helpful Report

Posted 4 years ago

“Ordered co axial cable 1st July . Still awaiting delivery on 26th July Made 6 calls - answering machine every time. Left messages twice - no response. Send 1 email - no response Draw your own conclusions. John Colton”

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Posted 4 years ago

“Placed an order on 19th July have had no conformation telephone permanently ringing out to voicemail. I have messaged on the website and had no reply have emailed sales twice and have had a reply to say someone will be in contact soon, sorry not good enough I'm trying to run a business and cant do so under these circumstances.”

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Posted 4 years ago

SystemSAT is rated 4.5 based on 3,296 reviews