SystemSAT Reviews

Name: SystemSAT
Rating: 4.49

4.5 Rating 3,296 Reviews

88 %

of reviewers recommend SystemSAT

4.5

Based on 3,296 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

203 411 2132

Email:

sales@systemsat.co.uk

Location:

44B, Fermoy Road, London
W9 3NH

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SystemSAT 5 star review on 16th December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid extra when your website had wrong postage costs but still didn't arrive on time and no satisfactory feedback when left phone message. Please get it sorted...”

Helpful Report

Posted 2 years ago

“the part was delivered in good time but getting ahold of them for support is not good.”

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Posted 2 years ago

“it great you want me to leave feed back on an order placed on the 9th nov and still in progress and its been that way all the time and then i get an e-mail for a review on the 14th nov not a lot to say just hope it moves along before the end of the year lets hope only 47 days till 2021”

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Posted 3 years ago

“I received this request a week after placing my order but there is no sign so far that it has been shipped or will be shipped anytime soon. No communication to account for the delay.”

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Posted 3 years ago

“Not received yet”

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Posted 3 years ago

“Not had anything delivered so far and no explanation as to why. A tad disappointing.”

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Posted 3 years ago

“Good range of quality products and easy online ordering but let down by delivery service... I paid for next day delivery and 5 days on still have not received the compact satellite dish I ordered. 😒”

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Posted 3 years ago

“Received damaged”

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Posted 3 years ago

“Order not dispatched in time. Promised call back which never happened. After several phone calls chasing order was only dispatched a week after order placed.”

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Posted 4 years ago

“Not very good. Despatched the day after it was meant to arrive and received this email before the despatch email. Not rubbish”

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Posted 4 years ago

Hi, You purchased this item on Saturday, given there was a slight delay your order was upgraded to next day delivery. Apologies, we will do better in future. Kind Regards, SystemSAT

Posted 4 years ago

“Very poor customer after service. Received Sat and accessories but no assembly instruction sheet., so not sure if I even have all the parts! Rang on numerous occasions but went straight to answer machine. Even though promise left on machine by company to get back within 48 hours, still waiting!!”

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Posted 4 years ago

“Despatch of the item that I had ordered was quick. Unfortunately, it looks like 'Next Day Delivery' is not actually what it states itself to be. I'd say it is more like 'quicker delivery than usual' as the agent was contracted to deliver within 1-3 days (it took 2 days rather than the Next Day delivery that I had paid for and expected). To be honest, the rating I have given is primarily due to the lack of customer service following purchase and chasing delivery; there was no reply to a couple of emails to enquire where it was and no refund. In my opinion, the real character of a company is evident in the customer service, and on that count I think SystemSat did pretty badly. Had this key aspect been better, then I would have given a higher score.”

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Posted 4 years ago

“Order placed seven (7) days 6/5/19 ago goods still not arrived. When I ordered the parts the site did not note that they were out of stock of one item. When I asked for an ETA I was told Monday today 13/5/19. Somewhat disappointed in the delay, can not answer the questions below regarding:- Was your delivery on time? Not yet delivered Who made the delivery? Apparently the Post office but as it is not here who knows in reality? Was the item damaged? Again unknown as it is not yet here. How many days did the delivery take? As yet undelivered over 7 days and counting.”

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Posted 4 years ago

“There is a reel of cable missing from our order and the connectors are not working properly. Delivery was good and on time though.”

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Posted 5 years ago

“Despite having placed this order on the 1/04/19 we are still waiting delivery from Yodel. The Yodel parcel tracking process is verging on being useless. Having ensured someone is at home on Thursday, Friday and Saturday we still have not received the parcel. There web site says at local depot - where is this?????”

Helpful Report

Posted 5 years ago

“One of the three received items did not correspond to what I bought. I asked a repay to the customer service, but after a very tedious mail exchange, they ended up ignoring me. I finally bought the missing item somewhere else.”