“The customer service is excellent and communication was flawless. The product and replacement Lenses for both pairs of glasses look awesome and will absolutely be referring Tajima to all of my friends and family. Thank you very much once again!”
Eric, thrilled to hear you were not only happy with the lenses themselves, but also with our service and communication throughout the process! Thanks for the review!
“My old favorite sunglasses have been brought back to life and are even better now. I loved the frames, but the lenses were scratched over time. My new lenses are polarized, which means that my sunglasses are even better than before. The service was very fast and easy. Highly recommended.”
Marleen, so glad to hear we could bring your favorite sunglasses back to life and make them even better than when they were new due to our lens quality! Thanks for the review!
“I ordered a pair of prescription polarized sunglasses from Costas, they were cheaply made and overpriced. I found Tajima’s website and liked that I could use my own frames, which ensured a guaranteed proper fit of my frames. Loved this! I needed my sunglasses for river fly fishing. Some confusion during the ordering process. However, Jacob reached out to me with the information I needed. I will recommend this company to others and use again ! Thanks Jacob!”
Donna, so glad to hear you're loving your new Tajima Rx lenses and you found them to be superior quality and better priced than the ones you got through Costa directly. Thanks for the review!
“Great customer service with responsive communication. My frames came back in the same shape I sent them with my new prescription lenses. Would absolutely recommend and will use again. No worries with this company.”
“Pretty excited that I was able to replace the lenses in my sunglasses so easy! Loved the fact that I could send them to the lab, have the lenses changed out, and get them back so quickly! I have a very hard to fit face shape, and being able to keep my favorite pair of sunglasses is a lifesaver! Thanks!!!”
“Had cracked one of the Lenses in my Costa Saltbreak glasses. Found Tajima. Everything from the order to fulfillment to the quality of the lenses all worked out great. Lightweight. Very happy so far Thanks so much”
“I was amazed at the personal customer service I received. Above my highest expectations! They reached out to me several times during the process to make sure I was kept informed and satisfied. The end result was highly satisfactory at a fair price. From my experience, I can highly recommend them and will use them again when the need presents itself.”
“The process of replacing my lenses was quick, easy and customer service associate Jacob was amazing in helping select the right lenses! Wonderful experience!”
“I approached Tajima with a pair of broken vintage sunglasses with very distinct frames which I was unable to get fixed at a local optician nor via a similar online service called Fuse. I was very impressed by Tajima's customer service, who I interacted with several times. I would recommend Tajima in a heartbeat to anyone needing their sunglasses repaired and/or upgraded.”
Thomas, glad to hear we could help get your vintage sunglasses back in action when no one else would do it for you. With the most modern and digital lab equipment out there, we're ready to take on projects many other optical shops or online retailers turn down due to the complexity or difficulty. Thanks for the review!
“My exact frame model wasn’t able to have replacement lenses, but Jacob helped me find the same style with the compatible model for replacement lenses for a very good price. The replacement RX lenses are the same color as my original lenses. Much less expensive than buying name brand frames plus lenses at the eyewear store.”
“The lenses that I received from Tajima are exceptionally well-made at a very reasonable price. I'm very happy with the product and the customer service. I'll come back again with another pair of glasses.
Thank you very much for your business!
David”
David, so happy to hear you're enjoying the quality of your new Tajima lenses and see the exceptional value we provide at a reasonable price! Thanks for the review!
“Having enjoyed a few days with my Tajima lenses in my Maui Jim, Frames, I realize these are the best glasses I've ever had, and I've worn glasses for over 60 years. In the ordering process, Jacob encouraged me to get individual measurements for each pupil distance, which I never before realized made such a difference. The prescription works perfectly throughout my extremes of eye movement. The polarization works without being noticeable and comfort is provided in all lighting conditions, including watching TV. These lenses are worth the cost and wait.”
Jittin, glad to hear you're happy with the quality of your new lenses! Yes, our patented lens material is the lightest weight polarized lens material that scores a perfect score for optical clarity!
“I ordered replacement lenses for my Costa Del Mar sunglasses, and the experience couldn’t have been better. Tajima communicated at every step in the process. I had my glasses back less than two weeks after my initial engagement, and the lens clarity and sharpness are as good as, if not better than, the originals. Very pleased and impressed!!”
Charles, happy to hear the experience of replacing your lenses couldn't have been better and that the quality of your new Tajima lenses surpasses your original Costa lenses! Thanks for the review!
“The customer service was outstanding, the sunglasses are also outstanding. The polarized lenses are good as well. I would recommend Tajima Direct for replacement lenses or just new glasses. They will be my "go-to" for new sunglasses.”
“Tajima Direct is 5 star in product and customer service. I could not be happier with my replacement lenses and I highly recommend this company. They are fantastic!”
“I received my Costa sunglasses with new Tajima lenses today. Tajima did quality work and everyone at rhe company has been great. I highly recommend them!”
