“I’ve now purchased three pair of lenses from Tajima and all of them have been perfect. Two I had Tajima install and I did one myself. My wife commented how much clearer her lens were than the original high-end brand ones. Besides the outstanding lenses, the customer service, led by Jacob personally, exceeded my expectations. Thank you for a great service.”
Thank you so much for your review, Tim! We really appreciate your loyalty, and we're so thrilled to hear that you've been happy with all three pair of lenses. We look forward to continuing to provide you with the best customer service experience and the very best quality lenses on the market.
“Best sunglass lenses and lens-buying experience I have ever enjoyed. The combination of superb product and customer service has convinced me to look first to Tajima Direct should I ever have future need of replacement eyeglass lenses, either clear or tinted. Thank you, Jacob, for exceeding my expectation if not my hope.”
Thank you Lee for your incredible review. I'm delighted to hear that you had the best sunglass lenses and lens-buying experience with us. We understand the importance of providing excellent customer service and I'm glad that we exceeded your expectations in service and product!
“Clarity and vision correction every bit as good as Maui Jim and his thieving friends. The brown tint is too yellow for me but what can I do about that?”
“I ordered non-prescription lenses for an old pair of Kaenons. The lenses fit perfectly and are great replacements. I was able to install them myself after reading their instructions. We have also ordered prescription lenses in the past and they were good but (understandably) took longer.”
“It was really easy to submit my order. Even when I discovered there was an error in the opticians's prescription which I had originally sent in. Jacob held off making the lenses until I could verify the error and submit a corrected version. I am very happy with the new lenses, they are extremely clear. The yellow, polarized lenses really make things standout. I could not be more pleased.”
Dennis, so happy to hear you found the process and our personal service to be great, and that you're very pleased with the new lenses themselves. Thanks for the review!
“I was a little skeptical to have them put in my Maui Jim sunglasses but they were just as good or even better so I had them do another pair for me I would highly recommend them ! They have my business for now on
Will H from New Jersey”
“These are high-quality lenses. Will be sending in my Native Hardtop XP sunglasses for custom lens installation before fishing season starts. Clarity of lenses was impressive. Great customer service as well.”
“Great customer service and great quality product. My new prescription sunglass lenses were just as good as the Maui Jim lenses they replaced and at a significantly lower price.”
Norman, so happy to hear you're finding the new prescription polarized lenses for your Maui Jim sunglasses to be equivalent in quality to your originals and at a far better price point. Thanks for the review!
“In past years I have purchased prescription lens sunglasses. Each time they would not allow me to see my navigation system making them irritating to wear. Wanting to see well when wearing sunglasses I decided to try one last pair so I ordered prescription lenses from Tajima Direct and am so HAPPY I did. They are great! This will be my go to place for sunglasses from now on.”
Lorna, so pleased to hear you're loving your new prescription polarized lenses and that they surpassed the previous pairs you've ordered from other places. Thanks for the review!
“Good morning:
Wanted to respond and declare that the ordering process, service and turn around time was fantastic. The finished products quality and clarity of vision and color in a word magnificent. Hope to do business with you again.
TKS&RGDS
Jack”
Jack, thank you so much for the very kind review! Thrilled to hear you're loving the quality and clarity of your new lenses and that the turnaround time and service was fantastic to round out a great experience!
“My glasses came back so quickly. Jacob is the best - he cares and kept in contact with me through every step. It's unusual to have such amazing customer service that Tajima provides. My glasses are fantastic. I am already a repeat customer!”
Kelle, thrilled to hear you were very happy with the quality of our lenses and the customer service along with the quick turnaround time to get them back to you! Thanks for the review!
“The quality of the lens and customer service response was all good. The problem was time for a turnaround. As noted in other reviews the delay was because the lens was defective and a new pair had to be made.”
Mel, happy to hear you're loving the quality of the lenses and the customer service we provided, but we do apologize for the slight delay in getting them back to you. Making custom prescription lenses isn't a straightforward and easy process so we prefer to remake them perfectly if they were anything but that the first time around. Thanks for the review and sharing your thoughts.
