“I received my frames back with new lenses, and I have to say the service was remarkable. I am notoriously hard on sunglasses, and these lenses seem to be of higher quality than the factory lenses were. Great value.”
Thank you Kevin for your very kind review! I am so glad to hear that you were thrilled with our service and that you noticed the higher quality of the lenses!
Thank you for your 5 star review and kind words about Tajima Direct! We are so glad to hear that your ordering and delivery experience was easy and fast and that you're happy with your new lenses!
“I had a great experience with Tajima direct. They were very responsive. My order was taking long but when I inquired, it was because the original lenses were not perfect so they remade them. The lenses look great and the clarity is exceptional”
“Thk you very much for the quick and professional service Re our repair. The follow up & attention to detail was second to none.
Thks so much-
Keith Vanacore
Indian Land SC”
“Had an old pair of Revo's with cracked lenses. The Tajima replacement lenses fit perfectly and matched the original lenses' color. I see through the polarized break and scratch-resistant lenses a very clear and sharp image with vivid colors and no glare!!! Highly recommend them. Service is great, the price is great, and my 1990's sunglasses are back in use!!!”
William, so happy to hear the fit of your new lenses is perfect, the color matched what you wanted, and the optical clarity and quality of the lenses exceeded your expectations. Thanks for the review!
“I sent in my frames to get polarized lenses. They came back quickly, and they seem to be good. I can't judge the quality of the lense, but I am satisfied overall with the experience.”
Thank you so much, John, for taking the time to leave us a 5-star review! We strive to provide unparalleled quality, professionalism, communication, and service to all of our customers, and it's great to hear confirmation of that in your review.
“When I moved to install the replacement lenses, they did not fit near the top and there was gap between the frame and the lens. I tried tightening it with zip ties overnight, but it didn't work. I tried gluing the lenses on, but the glue just got over the lenses and ruined them. Maybe my model is too old to repair, but this is disappointing.”
“Fantastic communication. They ensured I received status on the frames from sending them in to when they were completed and shipped out. The lenses are great.”
Michael, thrilled to hear you appreciated our constant communication and customer service throughout the process and that the lens quality met or exceeded your expectations. Thanks for the review!
“I received a great pair of prescription lenses for my Costa sunglasses. All emails back and forth were professional and everything was taken care of in a timely manner. I highly recommend Tajima to anyone wanting replacement lenses or prescription lenses. The fit and finish are awesome.”
Thank you, Jeremy! I'm glad you had a great experience with Tajima Direct and that you're pleased with the fit, finish, and quality of your new Tajima prescription lenses. We really appreciate your five-star review and kind words.
“The new prescription lenses in my beloved Maui Jims were not only well made but also half the cost than doing it through a local retail shop. And as for the customer service--it is one of the best on-line purchasing experiences that I have ever had. Thank you again for a terrific experience!”
Tomika, so happy to hear you're loving your new prescription lenses and see the incredible value in them being half the price, but just as high quality (if not better). Thanks for your review!
“Stumbled on this website while trying to find an option to replace my prescription to a non prescription lens in my glasses. It was a Gucci lens that was very costly and one that I liked a lot so decided to swap out the lens. Tajima Direct had great reviews and they did not disappoint! Very easy to use website and the turnaround service was very quick. The entire process from sending my glasses to being returned to me only took a week and I had it back in time for my cruise. The new lens look great! Thank you for such great, quick and efficient service!”
Thank you very much for your kind review, Janet! We appreciate it! We are delighted to hear that your experience with our website and service was so positive and efficient. We are glad that we could provide you with great new vision in your favorite sunglasses in time for your cruise!
“It's nothing short of a marvelous experience with Jacob for customer service. Talking with him and trusting him brought positive experience with their Tajima lenses. Thank you so much.”
Yoshie, thanks for the very kind comments and review. Happy to hear not only the lenses were great, but also the customer service we provided to you along the way!
“Hey Jacob,
I was able to put my new sunglasses to the test today out on the water. They are perfect.
Thanks for the great communication during the replacement process & of course the final product. Oh, and by the way, I really appreciate you returning my glasses in the original case I sent them to you in. I’m glad it didn’t get lost in the process. I look forward to sharing our story with my friends & family. Great work!
Cheers!!”
