“Truly excellent customer service. The glasses I sent in for lens replacement were vintage sunglasses that had belonged to my wife. I had lost a lens, and Tajima Direct made it super easy to obtain two new lens that have extended the life of the glasses. I was able to talk to an actual human being without any problem when I was having a question about completing the online order. Shipping instructions were clear and the glasses were back, like new, in a very reasonable amount of time. Well worth the time/$$.”
“Outstanding lenses and visual clarity. Custom cut and returned in less than 10 days. The lenses look and fit as good as the originals. HIGHLY recommended.”
“Many thanks to Jacob and Steve for all your assistance. I have an old pair of Kaenon Bolsa sunglasses (which are no longer made) and the Tajima lenses you put in them are spectacular. Your website is easy to use, and the service is quick. I especially appreciate the in-person customer chat which was very quick, very helpful. It was a pleasure doing business with you.”
“It was a pleasure to work with Jacob and the staff at Tajima Direct on getting new lens for my older Maui Jims. The entire process from ship to and ship back took less than 2-weeks and I could not be happier.”
“J'ai acheté deux paires de verres (une paire grise avec un miroir noir, l'autre grise avec un miroir argenté) pour rénover des Kaenon Arlo et Beacon. Les verres étaient un peu plus dur à insérer que les originaux, mais une fois mis cela ne bouge plus. J'ai testé les lunettes en plein soleil et à l'océan, et j'en suis satisfait.
C'est une excellente solution pour revaloriser une ancienne paire de lunette donc seuls les verres sont abîmés, je recommande!”
“Just received my Tajima lens to replace my Maui Jim’s lens which the glass broke when I dropped them.
The Tajima lens color is amazing!
I will definitely be buying more!”
“Great experience. Steve and Jacob were very helpful. The lenses are very good and I replaced them myself. It was a snap. Already thinking about a second pair.”
“I recently had cataract surgery and was thrilled to no longer need prescription glasses. This made it the perfect time to replace the lenses in my favorite pair of Maui Jim sunglasses, ones that I hadn't been able to wear for at least 10 years. When I started looking for a company that would put new top quality polarized lenses in my frames, I found Tajima-Direct and was instantly smitten with all they had to offer at such an awesome price. A deep dive into the reviews left by other customers told me I was in the right place. When I started to place my order, Jacob was right there to help make sure I got the exact lenses I wanted (Gray 15, Silver mirror), and had my postage paid label emailed to me within 5 minutes of placing my order. Twelve days later I had my glasses back - I had forgotten just how crisp and clear everything is when wearing sunglasses with exceptional polarized lenses – and that's exactly what I got from Tajima-Direct! No more glare! No more squinting! And no more teary eyes from the UV Rays! 5 Stars and my thanks to Jacob and Tajima-Direct for giving new life (and better lenses) to my Maui Jim's, you'll be hearing from me again!”
Wow, Marie, thank you for the incredibly kind review! So glad we could make the process smooth, easy, and timely to get you new, very high quality lenses for your Maui Jim sunglasses!
“This was such an effortless experience, with excellent customer service and above-expectations results. It's so refreshing to work with a company like this!”
“I am so pleased with my replacement lenses and the whole experience with Tajima! They made it super easy and kept me informed every step of the way. I wasn’t exactly sure which lenses would be exactly like the ones I had and they consulted with me and made sure my questions were answered in a very timely manner. I highly recommend Tajima and I am so thankful this company exists and my sunglasses are like new again!”
