“Today was the last straw with talabat, I'll uninstall it for good. When you are working and you rely on talabat to deliver food to the office at a reasonable time (I would be okay with up to 2 hours when it comes to talabat) but after 3 hours of waiting, you decide to do the logical thing and contact the customer care which somehow manages to make the problem seem x100 times worse because a-it's so frustrating chatting with them cuz there's no customer care number,b- long waits,c-unsympathetic and uninterested and simply lies and seems to be trying to get it over with, d- so far with all the issues (so many) i had with the delivery they have never offered me a satisfying solution to my problem, the best you can get is a refund (after 2 days) or an apology and empty words. Day at work actually ruined with no lunch and headache accentuated, so today after contacting them after the 3 hour delay I was informed that the restaurant canceled the order based on MY request and all they offered me was a refund, in a most unsympathetic way. If I didnt contact them there was now way for me to know the order was canceled, it was showing delivered on my app
last time using talabat.”
“@Talabat hires people who barely speak English, Arabic or basic language of Directions!
I had several terrible delivery experiences because the delivery guy doesn't know the difference between behind & 'in front'! I almost had a heart attack today trying to lead him to my place. My food eventually came, not only late, but cold and not really edible. The only reason I used Talabat after several bad experiences was because the outlet 'Belgium waffles' only delivers through them, but I think I'm going to pass.”