TalkTalk Reviews

1.2 Rating 1,409 Reviews

4 %

of reviewers recommend TalkTalk

1.2

Based on 1,409 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

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How long does TalkTalk take to deliver?

(4 years ago)

TalkTalk normally delivers over 7 Days.

(4 years ago)

33.33%

Industry Average

“ She informed me that the delivery driver should have at least notified her CSP that they had 'failed' to make the delivery. ”

- Nigel Saladu

“ The first call I made to them was to change the delivery date for the service start: it lasted 30 minutes and I didn't get what I needed. ”

- Guendalina

“ , accuracy in delivery is vital and in this they have failed. ”

- affri