TalkTalk Reviews

1.2 Rating 1,476 Reviews

4 %

of reviewers recommend TalkTalk

Company Reviews

Questions

Metrics

1.2

Based on 1,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does TalkTalk deliver? How long does TalkTalk take to deliver? Does TalkTalk deliver on time? How is accuracy and good condition of items delivered by TalkTalk?

Returns

Customer Service

How can I contact TalkTalk? How quickly does TalkTalk resolve customer queries?

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How does TalkTalk deliver?

Helpful Report

(4 years ago)

TalkTalk delivers items by Courier and Postal Service.

Helpful Report

(4 years ago)

33.33%

Industry Average

“ Be careful, because your contract is starting when you are placing your order and the delivery time at least 2 weeks, so with a 20 days cooling period, you do not have time to test the system. ”

- Anonymous

“ Surely there would be same-day delivery with onsite help from a business this size? Sadly, no. ”

- Andy

TalkTalk Reviews

Delivery - Slow