“swicthed out our tank to tankless went with rheem gas outdoor. home owner can install with basic plumbing knowledge.took me day to install due to i had to run gas and water line.if u dont know plumbing u can save money hire handy man very pleased with purchase.also thos unit does not need any vent pipes. save money on that.”
“Myself and my wife are both wondering why we didn't get a tankless water heater when the kids were all still home. We don't use hot water like we did then however our old water heater was far away from the point of use because of the flue used for its exhaust, this tankless one was installed were the water is used, big difference. It came programed and the control installed, with fast shipping. We couldn't be more pleased with our purchase and would recommend Tankless Water Heater Depot to anyone thinking about purchasing a new tankless water heater.”
“I am very happy with the water heater! Hooked it all up with the help of my 15yr old son and it has worked flawlessly ever since. Great product.... quiet, efficient and endless hot water for all four showers! I have already recommended it to several friends!”
“Best prize online. Delivered as promised. Some one from sales kept me informed about delivery time, shipping and warranty. Product is working better than expected.”
“Service was first class, the customer care representative was very knowledgeable, reassuring, polite and concise. Follow through was excellent too. I would highly recommend this company and product!”
“I like this water heater. It was relatively easy to install, once I bought all of the many parts. I installed a descaler at the same time for this water heater. If I turn the temperature above 120 degrees, the hot water pressure seems to drop.”
Hi Catherine, thank you for your review and feedback. The reason the pressure drops a bit is because the water needs more time in the unit to be heated to the higher temperature. The faster water flows through the unit the less time it has in the heating chamber to be heated, so in order to get the water to the higher temperature the flow rate/pressure is being slightly reduced so that the water has time enough in the heating chamber to reach the higher temperature.
“The only issue I've encountered is that with todays low flow fixtures the heater will not always activate. It trys and then eventually gives up. I have to open another fixture on the first floor to get hot water on the second. I have plenty of pressure just not enough flow.”
Hello Cathie and Michael. Thank you for your review and feedback. The unit does need 0.4 gallons per minute to turn on, which is just short of a normal hand sink on full. Once activated the flow rate can be reduced down to 0.1 gallons per minute which is a hand sink barely on, but it does take about a hand sink's full water pressure to first turn on. If that is not the case you may want to contact Rheem tech support to see if there is a setting or something that needs to be adjusted. That number is 1-800-432-8373.
“I bought a RTGH-RH11DVLP 2 years ago when I built my house, I couldn’t be happier with the unit. The water gets hot fast no problem with two showers going at the same time and the best of all not having to worry about running out of hot water.”
“Item was received promptly as promised. I did not pay for the extra padding that is suggested and despite it being in a thick cardboard box with styrofoam inside, the corner of the case did get dented. It is just cosmetic and does not affect the operation of the unit.”
“I am very satisfied with my purchase. I never run out of hot water and the unit has performed up to my expectations. It was fairly easy to install and the instructions were well written.”
