Target Reviews

"Signed up for what I thought was phone service with AT&T in Target but later found out that it was a third party. I was mislead and given false information. I have no recourse with AT&T and Target will take no responsibility. Do not sign up for services offer in Target. They are not vetted and Target doesn't care that they mislead their customers. Target has lost me as a customer."

"Signed up for what I thought was phone service with AT&T in Target but later found out that it was a third party. I was mislead and given false information. I have no recourse with AT&T and Target will take no responsibility. Do not sign up for services offer in Target. They are not vetted and Target doesn't care that they mislead their customers. Target has lost me as a customer."

"On March 15th I went to the DBF x Target event at the Shed in NYC. A few important notes: 1) there were no changing rooms at the event 2) normal receipts were not given out - they texted a link for a receipt 3) this was a 2 day pop up so I couldn't go back to the same spot and make any returns, I would have to go to a different store. I go to a Target store today (March 30th) - 15 days later to try and return these items, thinking I had the normal-Target 90 days to return these items. I'm told I am 1 day late and I only had 14 days to return these items. Keep in mind, this was never communicated to me at the pop-up and not included in the receipt link. They could only offer store credit. I then call Guest Relations and they say if I go back to the store (>30 min drive away), they could see if there's something they could do. Then I call the store to see if this is true and they said if I come back they'll see what they can do. I drive all the way back to the store and the Store Manager says there's nothing they can do. Then I call Guest Relations again and they say there's nothing they can do. I spent at least 5 hours of my day dealing with this and I am sick of Target - a company with a good reputation that seems well-off - treating its customers in such a secret manipulative way. Policy's need to be clearly communicated - why not just shop at Amazon if Target customer service has no interest in helping their customers? I will not shop at Target again. Attaching image of text receipt & link:"

"On March 15th I went to the DBF x Target event at the Shed in NYC. A few important notes: 1) there were no changing rooms at the event 2) normal receipts were not given out - they texted a link for a receipt 3) this was a 2 day pop up so I couldn't go back to the same spot and make any returns, I would have to go to a different store. I go to a Target store today (March 30th) - 15 days later to try and return these items, thinking I had the normal-Target 90 days to return these items. I'm told I am 1 day late and I only had 14 days to return these items. Keep in mind, this was never communicated to me at the pop-up and not included in the receipt link. They could only offer store credit. I then call Guest Relations and they say if I go back to the store (>30 min drive away), they could see if there's something they could do. Then I call the store to see if this is true and they said if I come back they'll see what they can do. I drive all the way back to the store and the Store Manager says there's nothing they can do. Then I call Guest Relations again and they say there's nothing they can do. I spent at least 5 hours of my day dealing with this and I am sick of Target - a company with a good reputation that seems well-off - treating its customers in such a secret manipulative way. Policy's need to be clearly communicated - why not just shop at Amazon if Target customer service has no interest in helping their customers? I will not shop at Target again. Attaching image of text receipt & link:"

"i received an incomplete order. nothing is done with this, tried to email and call. first and last time i order here and also advise everyone to never order here. unreliable site."

"Will not be ordering anything from Target online again! First, I ordered a package containing a vinyl record and the box was in shambles, plus the record was literally split down the middle. Then, I submitted for a replacement and they sent a CD and the system updated the order for that. Called to say I got the wrong item, and even though I submitted photos, they said their system shows a CD and not the original vinyl I purchased --- EVEN THOUGH I HAVE PHOTO PROOF AND SUBMITTED THAT WITH THE REPLACEMENT REQUEST!!!! So then, I get refunded for the price of the CD which is less than the price of the vinyl. Granted, I bought it with a buy 2 get 1 free special but I would never have bought a cd because of the low value so I lost in my savings that I would've gotten with the Vinyl record. Then they had the audacity to ask if I wanted to purchase the vinyl record from them and I said no way, I'm already out my expected savings and it's only going to show up damaged anyways. I will never purchase from Target.com again and I certainly wouldn't recommend anybody purchasing anything fragile as it won't be packaged properly and be sent broken, and avoid the nightmare of trying to explain to the help center because they won't take hard evidence over their system's and warehouse faults."

"If you must support a company like this, only purchase in store. If an employee tries to get you to order online, it is most likely a scam. If you cannot get your physical item at the time of payment, target is not going to help, resolve, or make the situation right. This is 100% their policies, as I chatted with two different reps. They do not care as they received our money. I guess a horrible company wouldn\u2019t!"