“Target would not accept a coupon that I received directly from the Procter & Gamble corporation for a defective toothbrush that I bought at the Mission Kansas target store. When I went on targets website to see their coupon acceptance policy my coupon met all the requirements listed on their website. The manager in Mission Kansas treated me totally disrespectful and could hardly be bothered with talking with a customer that had a complaint. It took him 15 minutes to even come up and talk with me from the time he was contacted. He was in the back sorting merchandise. I left buying nothing and will not be back to the store .”
“I didn’t last more than 6 minutes inside before I turned around and left; the place is a disaster. Clothes disorganized, piled on the floor, same with the shoes…everything, really. It’s like people take things off the racks and drop them on the floor, and that’s where they stay forever. What is wrong with people? Respect the store and a space that is not yours by putting things back where you found them. Absolutely no ability to have a peaceful and relaxing shopping experience. It’s nothing but chaos. There’s also trash all over the parking lot and sidewalks. Do better, people!”
“I placed an online order on the 17 of April. When I went to pick it up they said they canceled my order because they were out of stock but they still charged my debit card. I went back to the store on the 18th to find out about my refund. They told me the money would be back in my account on the 19th. On the 23rd I called target to ask about my refund. I was told the canceled my order on the 19th because I never picked up order and they contacted PayPal with the authorization to issue the refund. I contacted PayPal, they tell me they are waiting on authorization from target. I won't get my money back until May 16th. All this because Target won't do their job and are lying to me a lot it. I will never place an online order with them again.”
“Signed up for what I thought was phone service with AT&T in Target but later found out that it was a third party. I was mislead and given false information. I have no recourse with AT&T and Target will take no responsibility. Do not sign up for services offer in Target. They are not vetted and Target doesn't care that they mislead their customers. Target has lost me as a customer.”
“Me and my children went to Target last week. Thanks to the influence in the store and the employees all my children decided to change their birth right given gender. I will NOT support this kind of behavior and will put them up for adoption. If I knew this would happen earlier, then I would've got an abortion.”
“I went to target today cause I wanted to buy the Tymo Hair straightener and in my app if I spend over $60 I get $10.00 off but I have to spend $60.00 within 7 days. So I thought if I purchased the Tymo hair straightener and a few things and it came up to $60 I would get $10 off. She said no that would be for my next purchase. I thought what a rip off. So I just didn't get it I walked out.”
“My 80 year old mom has been given the run around by everyone involved at target in NOT replacing a lost gift card she bought and mailed, it’s very upsetting and frankly unacceptable”
“theres only 1 cashier, self check out limits 10 items and not always open... i give target 1 star for their lousy services, the cashier takes its time to bags things, long lines 👎🏼 target need to unlimit items for self check out and the cashier need to speed up with bagging items in bags, and cashier need to reduce their chatting time! 😡”
“On March 15th I went to the DBF x Target event at the Shed in NYC. A few important notes: 1) there were no changing rooms at the event 2) normal receipts were not given out - they texted a link for a receipt 3) this was a 2 day pop up so I couldn't go back to the same spot and make any returns, I would have to go to a different store. I go to a Target store today (March 30th) - 15 days later to try and return these items, thinking I had the normal-Target 90 days to return these items. I'm told I am 1 day late and I only had 14 days to return these items. Keep in mind, this was never communicated to me at the pop-up and not included in the receipt link. They could only offer store credit. I then call Guest Relations and they say if I go back to the store (>30 min drive away), they could see if there's something they could do. Then I call the store to see if this is true and they said if I come back they'll see what they can do. I drive all the way back to the store and the Store Manager says there's nothing they can do. Then I call Guest Relations again and they say there's nothing they can do. I spent at least 5 hours of my day dealing with this and I am sick of Target - a company with a good reputation that seems well-off - treating its customers in such a secret manipulative way. Policy's need to be clearly communicated - why not just shop at Amazon if Target customer service has no interest in helping their customers? I will not shop at Target again. Attaching image of text receipt & link:”
“Went to the Target Store in Eugene. Got what we needed. Got in line and watched a guy with a full cart of stuff just leave the store. I work hard for my money but to see someone out right steal from a company bothers me. Nobody did anything to stop the theft. Then I watched another guy and his buddy walk out with pack of white tee shirts. Target pull your head out of your ass and stop the thefts. If you won't I will take my business to Walmart where they have security guards on duty. Please share this with CEO.”
“Purchased two items on line for pickup... hours AFTER MY CARD WAS CHARGED, I received an email saying that one of the items was out of stock -
Then I contacted customer service via phone, to ask about how to pick up my remaining item at the DRIVE UP because I can't walk from the parking lot to inside the store (COPD issues).
The girl on the phone who I could barely understand told me I would have to cancel my order and re-purchase the item and mark it DRIVE UP PICKUP.
I got disgusted and just canceled the rest of my order... NO MORE TARGET FOR ME.”
“Hello everyone,
I wanted to write about my first experience with Target.com.
I ordered on 3/24/24 and I received my package on 3/28/24. That is outstanding service.
Thank You Target.com.
I will use this site again without hesitation.
My order was for 2 books about the TV show FRIENDS. They are both gifts for my niece. She will love them.
Products are just as advertised. Great quality. 5***** all the way around.
Matthew R.
Massachusetts”
“I've had several issues with their website. Especially trying to either sign into it or trying to check out my orders. Today was last straw. I attempted I say attempted but never completed my checkout yet they still put a hold on MY money for never completing my order. I should charge them a fee for withholding my money. So I called 2 different numbers and got my name removed from them and closed my account. I'll pay off my credit card but I'm 100% done with this website! And target in general! As far as the phone workers they were respectful just reading off what their told to.”
“I love Target. It’s my go-to. But, buyer beware when making drive up purchases. Target does not immediately remove out of stock items from your order. Their process is to wait, then refund. This process takes several days, according to their customer service, up to 30 days. I’m not sure it would have happened had I not initiated it. I contacted customer service more than once, and they did nothing more than explain the math related to my purchase. They did not address their processes or seem to be able to see that this could cause problems for people. Getting my money returned took multiple transactions and 8 days.”
“As a frequent customer who contributes to the everyday flow of income at this establishment, I was very disappointed in this morning interaction with staff. I later learned the staff member name is janeen(possibly spelled wrong) and she is a manager here at the Sacramento Arden location.
I tend to charge my vehicle in the parking lot of this location every morning and while doing so most days I go inside the location to shop.
On this particular day I arrived at the door two minutes earlier from open time at the same time the manager was entering the building I tried to get her attention to ask what time the store opened. I approached her by saying “excuse me ma’am“ .
She acknowledged my presence with a stare but completely ignored me n shut the door close. I was hoping she wasn’t just trying be rude so I knocked on the door which she also ignore.
As I stood there waiting for the two minutes to pass I watched her through the window walk to the return section of store and proceed to have a conversation with an on duty staff member.
It’s was unclear to me if she was on duty at this point herself because she was now standing behind the counter at the register. She did walk in with a purse and I don’t recall if she put it away at this moment but I do know at 8am when the doors opened up I walked straight to her counter where she was still standing having a non work related conversation with staff.
She was totally aware of me approaching them as she provided me with excellent eye contact. I allowed them to finish their sentences before I again stated “excuse me ma’am“ and she replied with “Yes” in a sarcastic manner.
I proceeded to say, “I felt it was very rude of you to shut the door n my face when I was trying to get your attention“
she replied “oh well I’m having hearing problems in both ears”
I found this strange because the co worker she was talking with had a softer lower tone than me and the knock on the door. It seem she heard every word she said but states she couldn’t hear me.
So I replied with ok I’ll take that but I know you seen me even if you couldn’t heat everything I said .. I know because you stare right as me while shutting the door.”
she once again in a sarcastic tone said “OKay”
i proceeded to explain to her how upsetting it was to be handling in such manner and gave her advice to be more approachable and receptive to helping ALL customers not just once’s who look like her.
I explained to her in an upset but respectful tone that her actions makes me not want to be so respectful and that I’d be wrong if I wished bad on her or said some not so nice things
Again she replied with an sarcastic “Okay”
so I walked off before I acted out how I was truly feeling at that moment.
I approached another staff and asked for a manager and thats when they told me she was the manager on duty but she has a boss as well named Chris and to reach out to him.
While doing my shop for a phone charger and Harry Potter book collection (total was over 100 dollars by the way) I walked into a gentleman who had a tag that said Chris. I stop him on his tracks and asked if he was management.
he did stop and listened to what I had to say.. but informed me that he and the company can not do anything about it as she was not on the clock to he knowledge.
I told him I don’t think it should matter if employees are on the clock or not once’s they touch the premises wearing their uniform they represent target and should conduct themselves accordingly.
I explained that although I stop to chat with him I would still be leaving reviews all over and still contacting corporate regarding this morning run in because I know verbal communication only goes so far!
He replied with a simple okay.
The only reason I’ll continue to shop here is for immediate needs only because it’s the closest to my home. Besides that I will start spending my money else where and I suggest others do the same!”
