Techinthebasket Reviews

Name: Techinthebasket
Rating: 4.33

4.3 Rating 334 Reviews

83 %

of reviewers recommend Techinthebasket

Company Reviews

Questions

Metrics

4.3

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5

Visit Website

Write Your review

Tell us how Techinthebasket made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Techinthebasket 1 star review on 29th January 2025

Ninz

Techinthebasket 1 star review on 21st May 2023

Never Again

Techinthebasket 5 star review on 5th May 2022

Anonymous

Techinthebasket 5 star review on 20th April 2022

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a pair of Beats headphones at the end of September, I was a bit concerned that the tracking number sent to me has no tracking result it just showed "Sorry, we're currently unable to confirm the status of your item". However, after contacting the customer service team I was told that it will become valid in a couple of days. Sadly it didn't happen and I was told by the customer service that the shipment got delayed due to a reason that the courier would not reveal. I'm guessing it was because of the COVID-19 epidemic. Surely that was a bummer but I understand that it's a rough time for everyone and safety is always the most important. Last week I was finally able to track the parcel and got my parcel the next day, god blessed!! I'm now using the headphones and really enjoy it, the sound quality is really good and not mentioned that the price is way cheaper than the local store!!! Definitely will choose this website again since the waiting is totally worthy!! I personally will also appreciate the help to the customer service team because the service provided is always timely and comforting, especially Ms. Miriam, she's always kind patient and thoughtful!! really eased my worries every time I contacted.”

Helpful Report

Posted 4 years ago

“Excellent customer service, great price”

Helpful Report

Posted 4 years ago

“Tracking number works after 4 working days First we were worry but received the time safe and sound”

Helpful Report

Posted 4 years ago

“Received quickly, happy with my new Airpods now”

Helpful Report

Posted 4 years ago

“You WILL NEVER receive your order”

Helpful Report

Posted 4 years ago

“Fast delivery, and flexible customer service.”

Helpful Report

Posted 4 years ago

“Item arrived on time and even though I had to return the package service was prompt and easy. thank you so much.”

Helpful Report

Posted 4 years ago

“Only had the oppo reno 2z for a few days, but feels and looks good quality, easy to transfer data and set up....”

Helpful Report

Posted 4 years ago

“Item arrived on time, the Xiaomi Redmi Note 9 just as described. Easy to set up, has a great amount of storage.”

Helpful Report

Posted 4 years ago

“Item arrived on time, the Xiaomi Redmi Note 9 just as described. Easy to set up, has a great amount of storage.”

Helpful Report

Posted 4 years ago

“Just bought the newest version iPad here at 10% off the retail price. Receive the parcel in 4 days and I am still playing around it. 5 stars”

Helpful Report

Posted 4 years ago

“Excellent. Ordered an iPad at a great price and had it delivered. The tracking took a few days to activate tho.”

Helpful Report

Posted 4 years ago

“I bought an Apple iPad mini 5 last year. Two weeks before the warranty ran out it stopped working. They have messed me about for 10 weeks coming up with so many excuses blaming me for damaging it. Now saying it. Is out of warranty and want me to pay for the repair. Will never buy from this company ever again.”

Helpful Report

Posted 4 years ago

“I ordered a lens with techinthebasket. The next day my order was cancelled without any information, got an email from paypal that I will get my money back. I contacted techinthebasket, i was told the product is not available ? Went back to their website, product is still there and more expensive ! Very disappointed with this company !”

Helpful Report

Posted 4 years ago

“Guys please be aware this is a scam company they will take your money waste your time without providing you with any purchase find the prove attached of two separate purchases”

Helpful Report

Posted 4 years ago

“Experience Ordered an Apple iPad on 12 June then read the reviews. What have I done? Email 13 June advising tracking number. Checked daily since - nothing. Parcel arrived today (20th) containing the ordered iPad - 8 days. Just what it said on the tin. Worry over.”

Helpful Report

Posted 4 years ago

“CROOKS I WOULD NOT ADVISE USING THIS COMPANY!! Had I read these poor reviews before placing my order, I wouldn't have used them. Everything I've read has come true. I placed an order the same way I would with any other online company. They send you a receipt email at the time of ordering and then a processing email including a tracking number a day or 2 later. The tracking number is fake. Although they say it will take a few days for it to become active. It doesn't. At no point has this number worked. A month and a week later and no item or refund. Currently they claim the courier (Royal Mail) has collected and they are unable to contact the courier to arrange a return. Madness. Two weeks ago they agreed to refund me in 1-3 days. The refund never arrives. I'm taking legal action to recover my refund and fees. All I wanted was a pair of headphones for my exercise. PLEASE DO NOT USE THIS COMPANY!! ITS NOT WORTH THE STRESS AND ENERGY”

Helpful Report

Posted 4 years ago

“Atrocious - avoid - cheap prices for a reason - go to a reputable retailer and save yourself a bunch of heartache”

Helpful Report

Posted 4 years ago

“Tried to buy ipad never turned up 7days later checked tracking not even posted !!! Scammers”

Helpful Report

Posted 5 years ago

“Was sent Chinese phone that does not work in the UK. After much back and forth, got refund, excluding insured shipping cost. Do not use!”

Helpful Report

Posted 5 years ago

Techinthebasket is rated 4.3 based on 334 reviews