Ted Baker Reviews

Name: Ted Baker
Rating: 1.65

1.7 Rating 278 Reviews

15 %

of reviewers recommend Ted Baker

Company Reviews

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Metrics

1.7

Based on 278 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ted Baker 2 star review on 14th November 2023

Lomax

Ted Baker 1 star review on 16th January 2023

Sam H

Ted Baker 1 star review on 17th January 2022

AAReview

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 13 items order during summer sales, order was shipped exactly a week later. Ground shipping was also slow, resulting to me receiving goods a full month after order. Returned 6 items in a very very careful repackaging (read the reviews here in advance) after trying some of them. I should note that return was confirmed, processed and refunded within 13 days of shipping back. I 'm happy.”

Helpful Report

Posted 4 years ago

“Their bags are fine.”

Helpful Report

Posted 7 years ago

“Very happy and arrived very fast.”

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Posted 7 years ago

“Very beautiful item x”

Helpful Report

Posted 7 years ago

“good service, cheap item”

Helpful Report

Posted 7 years ago

Ted Baker is rated 1.7 based on 278 reviews