“Where have all the beautiful linings for the coats gone? I’ve just received 2 new coats and they are bland. Your brand is standing out from the crowd / these don’t. The Hutton’s and finishing are generic.”
“I'm really not satisfied with my Ted Baker wallet :( I paid $109 for the DELEENA colour block small bifold purse and the button keeps popping open because the cards I have in there are obviously bulking it up. Bloody hell. I bought it for the leather aspect and now I totally regret it because even Tommy Hilfiger and Guess are much better design-wise. So sad for my money...”
“Received item nicely packaged. Returned the dress it was far too big. Waited 12 for a refund emailed then . Received the refund in 2 days minus £3.00 less than I had paid with no explanation. I emailed them they said it was to cover postage as I had used Collect plus to return the dress. I was not impressed no where did it say they would take any money for postage.”
“Ordered a handbag from Ted Baker regardless of reading some horrific reviews of their online store and sub par customer service. I was pleasantly surprised as I had braced myself for the worst. The processing time was a bit longer than the average online retailer, 7 days. But once I was notified it had shipped it was here within 4 days. Delivered as expected, lovely quality, exactly what I would expect from ted. The 3 stars are reflective of the extended processing time and difficulty in getting prompt responses from customer service.”
