TEKshop Reviews

Name: TEKshop
Address: Unit 3, 149 Glaisdale Drive West, Nottingham, Nottinghamshire
Rating: 4.87

4.9 Rating 518 Reviews

97 %

of reviewers recommend TEKshop

4.9

Based on 518 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About TEKshop:

TEKshop is a well-known and long-established, independent online retailer offering some of the very best electrical deals to consumers at amazingly low prices.

TEKshop is a family business with over 10 years of experience trading on eBay and Amazon. We aim to offer a wide range of IT equipment and electronics to both home and business users.

TEKshop has gained a commendable reputation for providing quality branded electrical goods, as well as outstanding, industry-leading customer service. This has led to us launching our own online store, our own shop where we can provide the best deals possible and have a little extra flexibility in how we list our goods.

--- Our Current Partnerships ---
HP Business Partner
Lenovo Partner
Dell EMC Authorised Partner
Acer Authorised Partner

--- Business Hours ---
Monday - Friday, 9:00 - 17:00

For any customer support queries, we aim to reply within 6 business hours. Please note, any queries made on the weekend will not receive a reply till the following Monday.

--- Shipping Details ---
Our Couriers: DPD, Royal Mail

All Laptops, Desktops, AIOs, Projectors, Components are shipped DPD Next-Day Delivery, Free of Charge.

Any orders purchased before 2:00 PM (Monday-Friday) are despatched the same day.

Visit Website

Phone:

0115 654 7734

Email:

info@tekshop.co.uk

Location:

Unit 3, 149 Glaisdale Drive West,
Nottingham
Nottinghamshire
NG8 4GY

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TEKshop 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was asked to write a review before I received the product!! Very suspicious.”

Helpful Report

Posted 4 weeks ago

Good Morning Max, I'm sorry to hear we've come across in a way you think is suspicious! We send out review requests on a set schedule, which is fully automated. The process is as follows: 1) An order is placed on our website. 2) Once the order is marked as shipped, a review invitation is queued to send. 3) 2-3 days later, the review request is sent. If an order is placed later in the week, after our shipping cutoff on Thursday for example (as your order was) the review email gets queued and send within 2-3 days. Not often, but sometimes it'll get there before the product. I can see you got your review request 21 hours ago. (Sunday - which isn't a normal delivery day for our courier unfortunately). However, I can see from the tracking information we gave you via email that the order is due for delivery today between 12:32 and 13:32 with live updates available on the tracking page. Once you've got it, we'd really appreciate a review regarding our service and the product itself. Thank you. Kind Regards, Paul @ TEKshop.

Posted 3 weeks ago

“i bought what i thought a New computor that turned out to be refurbished the screen keeps going blank and emails have completely dissapeared while still wrighting them pls send me details of how to return this product regards lance”

Helpful Report

Posted 7 months ago

“Grade A with bad scratches!!! Tekshop say this is totally acceptable. It is not for me back to Currys@”

Helpful Report

Posted 7 months ago

Good Afternoon. I'm sorry to hear you were disappointed with the condition of the item. We clearly state the condition of our goods on our product pages and include that minjor scratches and cosmetic defects are common on refurbished items. If you're not happy with the condition of the goods, you are more than welcome to return it to us for a full refund as we state in our terms and conditions and communication with you. I would also like to point out that we offered, and you accepted a £15 refund as a gesture of goodwill due to the number of purchases you've made with us. I'm sorry you were disappointed, but the cosmetic defects on this device are extremely minimal with minor marks on the lid and some more marks on the base of the device that is completely out of view during normal use. Thank you. Kind Regards, TEKshop.

Posted 7 months ago

“Item does not work. The instructions sent with the item were for a laptop and not a monitor.”

Helpful Report

Posted 10 months ago

Hi Michelle, I'm sorry you were disappointed with the product you purchased. Unfortunately, the monitor is not compatible with the laptops you wanted to use it with, the laptops must be able to provide display output over USB Type-C. Unfortunately this seems to be a limitation on the products you tried to use it with. The device we sent has been tested since back and is definitely working with compatible devices. We do apologise for the confusion that arose with the quick start guide we include with all our products. We mainly sell laptops, and the card we send is generic. It also contains other useful information, but I can understand how this may have been confusing. Full product guides usually come with the products in addition to the quick start guides we include ourselves, and further information can be found on the manufacturers websites. I can see we've accepted it back and provided a full refund to you. Kind Regards, TEKshop.

Posted 10 months ago

“The package arrived and although the outter package box wasn’t damaged the actual mobile phone box was badly damaged, as photo shows. This tells me that the item was dispatched in this state! Therefore TEKshop were in full knowledge, which is very disappointing. I paid a lot of money for this item, and didn’t expect to be treated in this way!”

Helpful Report

Posted 1 year ago

Good Morning Steve, I'm truly sorry to hear that the mobile phone box arrived in a damaged state. I understand how disappointing it is, especially after making such a significant purchase. While I can assure you that we take great care in our packaging and dispatch processes, I appreciate you bringing this to our attention. We will investigate how this may have happened to ensure it doesn't occur again in the future. We'd love to hear from you directly so we can investigate further, I can't find any emails from you, so if you could get in touch with us on info@tekshop.co.uk we'll keep an eye out for your message. It would be especially helpful if you could include some images of the outer box if you have any. Thank you for your feedback. Kind Regards, TEKshop.

Posted 1 year ago

“I brought an Asus touchscreen chromebook and the keyboard doesn't even work and it's been less than a year”

Helpful Report

Posted 1 year ago

Good Morning, I'm sorry to hear you had an issue with the keyboard. It looks like you purchased it at the start of November, so I'm happy to see that it's still under warranty! Jump onto Asus's website, and complete the warranty request, they'll collect and fix it for free. If you run into any issues, drop us an email and we can assist. Hope this helps! Kind Regards, Paul

Posted 1 year ago

TEKshop is rated 4.9 based on 518 reviews