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TEKshop Reviews

4.9 Rating 518 Reviews
97 %
of reviewers recommend TEKshop
Company Reviews Product Reviews
167
 Questions Insights Metrics Info
4.9
Based on 518 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read TEKshop Reviews

About TEKshop:

TEKshop is a well-known and long-established, independent online retailer offering some of the very best electrical deals to consumers at amazingly low prices.

TEKshop is a family business with over 10 years of experience trading on eBay and Amazon. We aim to offer a wide range of IT equipment and electronics to both home and business users.

TEKshop has gained a commendable reputation for providing quality branded electrical goods, as well as outstanding, industry-leading customer service. This has led to us launching our own online store, our own shop where we can provide the best deals possible and have a little extra flexibility in how we list our goods.

--- Our Current Partnerships ---
HP Business Partner
Lenovo Partner
Dell EMC Authorised Partner
Acer Authorised Partner

--- Business Hours ---
Monday - Friday, 9:00 - 17:00

For any customer support queries, we aim to reply within 6 business hours. Please note, any queries made on the weekend will not receive a reply till the following Monday.

--- Shipping Details ---
Our Couriers: DPD, Royal Mail

All Laptops, Desktops, AIOs, Projectors, Components are shipped DPD Next-Day Delivery, Free of Charge.

Any orders purchased before 2:00 PM (Monday-Friday) are despatched the same day.

Visit Website

Phone:

0115 654 7734

Email:

info@tekshop.co.uk

Location:

Unit 3, 149 Glaisdale Drive West,
Nottingham
Nottinghamshire
NG8 4GY

Write Your review

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Ian
Verified Buyer
“Ordered Lenovo all-in-one on Saturday, didn't receive any despatch details until Monday and pc arrived on Tuesday - not quite the speedy delivery I was expecting. Purchased as new but surprised to find no documention, set up instructions or guarantee details in the box. Surely these should have been included.”
Helpful Report
Posted 10 months ago
Sorry you received your order later than you expected. However, we offer next business day shipping if the order is placed before 2pm on a business day. We aren't open on weekends, so we're not able to ship until Mondays. You received your item on Tuesday with next working day shipping. This is explained in more detail on our website. Regarding the documentation. This is industry wide, many manufacturers are no longer including as much paperwork, the user manual, should it be required, can be found on the manufacturers website for download. I'll gladly send you a link if you'd like. We're sorry it wasn't quite what you expected but appreciate the review. Kind Regards, TEKshop.
Posted 10 months ago
Anonymous
Verified Buyer
“I specifically ordered from TEKshop because of next-day delivery. My laptop wasn't delivered next day and I was not updated about the delivery until the laptop was delivered.”
Helpful Report
Posted 1 year ago
Good afternoon, I'm sorry to hear that there was a delay with your order. I've checked the tracking which we provided to you when the order shipped, and it shows there was a redirection delay in the DPD process. Sadly, as they're a third party service it is outside of our control. Though I can confirm we shipped the order the same day you ordered it with a next day tracked service. We will speak to DPD abut this. I can also see that they sent you an SMS and an email to the number you provided when you ordered on the 8th. In this situation, please accept out apologies for the inconvenience caused. We try to ensure everything goes as smoothly as possible, but in this case, you've been let down. If you need anything in future, please let us know, we're here to help. Kind Regards, TEKshop.
Posted 1 year ago
Sean
Verified Buyer
“Good product - Poor delivery”
Helpful Report
Posted 1 year ago
Good Afternoon, Thank you for the review and we're glad you enjoy the product. What happened with the delivery? Can we help at all? Kind Regards, Paul
Posted 1 year ago
Tadas
Verified Buyer
“Next working day doesn't work like promised”
Helpful Report
Posted 1 year ago
Good Afternoon, We do apologise for the delay on delivery for this order. Usually we're absolutely on target with next working day delivery - but sadly due to the extreme weight of this product, our courier was unable to take it. We had to source and alternative courier to get it to you. Once again, my apologies for any inconvenience caused. All the best! TEKShop.
Posted 1 year ago
Terence
Verified Buyer
“Two important screws were missing from my monitor base, so I was unable to assemble it. I was pleased with the response and the missing screws arrived 2 days later. Maybe the origin box from Samsung was not checked before delivery?”
Helpful Report
Posted 2 years ago
Good Morning, We really are sorry that those screws were missing! Sadly as it's a new item, we aren't able to break the seals to open and inspect the contents as a lot of customers don't like it when their products come with broken factory seals. But I am very glad to hear that the screws arrived safely and that now all is well. :) Thank you very much for your review and we hope you enjoy the monitor! Kind Regards, TEKshop.
Posted 2 years ago
TEKshop is rated 4.9 based on 518 reviews
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