Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.55

3.6 Rating 554 Reviews

65 %

of reviewers recommend Tesco Bank

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3.6

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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info@tescobank.com

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Tesco Bank 1 star review on 21st May 2020

Marco

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service delivery . I am happy with he insurance i took with them.”

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Posted 5 days ago

“Appalling Credit Card Service. Our card was declined for a purchase we wanted to make and then frozen, the balance was more than enough to cover the purchase. after an hour on the phone they said their fraud team would call back in 72 hours, after that time lapsed we spent another hour in their queuing system, only to be told that department was now closed. we have now closed the account. never had this hassle with cards we frequently use.”

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Posted 3 weeks ago

“Excellent support and Tesco understand customer needed by offering best services as per their need”

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Posted 1 month ago

“I attempted to put my savings in a forex broker's transaction during the Pandemic. Since then, I've been attempting to withdraw my savings and have been requested to pay fees and taxes each time. On June 30 of last month, I learned that it was all a hoax, and I have already lost $148,000. recoveryhacker101 was recommended to me by a friend who is quite knowledgeable about the internet. I sent them an email, and they requested that we communicate over WhatsApp. I followed their instructions. After 32 hours of contacting recoveryhacker101@gmailcom, I received a notification on my phone that my funds had been returned in full and without any stories. I am writing this because a large number of people have reported being scammed online while attempting to retrieve their money. Please send an email to recoveryhacker101[at]gmail[dot]com”

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Posted 1 month ago

“Had car insurance for 2 years and found them very easy to communicate with and very helpful. Only didn’t stay as could not match quote this year.”

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Posted 2 months ago

“Extremely happy with the service. Thank you.”

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Posted 3 months ago

“As a 40-year-old computer scientist, I delved into freelance work to supplement my income. Seeking additional streams of revenue, I turned to cryptocurrency trading as a side hustle. Initially, it seemed promising, and I invested $150,000 in Bitcoin with an investor I trusted. After a few months of successful trading, I decided to escalate my investment to $350,000. However, my world came crashing down when the company abruptly went out of business, leaving me stranded with significant financial losses. It was a devastating blow, and I felt helpless and betrayed. In my quest for justice and restitution, I confided in a family friend, who recommended The theresachin recovery group to me. I gave it some thought before deciding to get in touch with theresachin recovery group, whose work had great feedback and endorsements. Their professionalism and promptness really pleased me, and they offered me hope by thoroughly explaining the recuperation process. After she recovered everything for me, I Was more than willing to review the fantastic work she did. The theresachin recovery group is a great resource for any fraud victim looking for assistance in recovering their lost cryptocurrency or funds. Contact details: Call/ WhatsApp + 1 2 3 4 3 0 0 1 5 4 4 Email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m”

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Posted 3 months ago

“My money was not returned to me for months until i hire simonch . com cybersecurity website. I can provide proof that my chats and accounts were blocked, and SIMONCH . C O M helped me get my money back from tesco bank”

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Posted 3 months ago

“Rude, impatient phone operator when I rang to try and reset my online banking details.”

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Posted 3 months ago

“Just awful! What can I say. I have never come across such poor service from a claims department. This has taken months to get anywhere. Firstly I get told I am covered, then I am told I am not covered, then I told "we are to send a loss adjuster". Well according to my Policy I am covered. So the loss adjuster in other words is to check if I am lying. I have never claimed before in my 25 years, absolute disgust! I was made to feel like a criminal, any consideration of being a victim was not even there. All of the time I have to chase and chase with Tesco. It has taken them months to get this far, when I started to complain they then said "we need the police report", only a month after supplying everything had they actually requested this. So I decided to get this myself, now, three weeks ago I have received my own report from the Police, I also know and have this confirmed, Tesco have this, guess what, they haven't communicated with me at all, not one bit. I find this disgusting to say the least. One to avoid.”

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Posted 3 months ago

“Wankers!!!”

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Posted 4 months ago

“Will make you jump through hoops to keep you insured or they'll cancel you policy. Phoned them to say I can't get my sons documents as he's on holiday and the lady was so rude telling me I was lying. I told her to cancel the policy and she refused as I stuttered when she asked me how old I was going to be on my next birthday. I'll never use them again and I'll be telling everyone else to avoid them too.”

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Posted 4 months ago

“My 92 year old father has had contents insurance with Tesco for many years. He pays annually and recently moved house. I called to cancel his insurance policy 3 months before the next renewal date . No refund (fair enough) but they wanted cancellation fee of £35 plus another charge of £16. Needless to say I just told them to let it run until November when the policy ends. Shocking service! Loyal customers mean nothing . Will not use Tesco again 🤢”

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Posted 4 months ago

“Excellent Customer service! I have lost some items and decided to claim through Tesco home insurance. I gave them them the crime reference number along with bills. After a week I spoke to customer support agent and they have gone through my details and transfer the money into my account within 48 hours. Entire experience was very good. This is the best experience I ever had with insurance company.”

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Posted 4 months ago

“I WAS A VICTIM OF THIS SCAM BECAUSE I INVESTED ALL MY LIFE SAVINGS UNTIL I FOUND ABOUT SPECTRUM-CREST AND THEY HELPED RETRIEVE BACK MY INVESTMENT INCLUDING THE PROFIT.”

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Posted 4 months ago

“Extremely disappointed with the handling of my claim by Tesco Bank and their claims handler, MPL Claims. It has been 60 days since my son's accident, and there is still no resolution in sight. Key Issues: Despite raising a complaint and chasing it up eight times, I have received no adequate response. Requested to speak to a manager on three occasions, but these requests have been ignored. MPL Claims offered only 82% of my car's market value and took 31 days to review vehicle examples, dismissing them due to expired listings. Communication has been inconsistent and responses often take up to 20 days. Initially promised a hire car for my 18-year-old son, which was later retracted. This level of inefficiency and poor service is unacceptable. I have also contacted the Financial Ombudsman due to these ongoing issues. Tesco Bank needs to seriously reconsider their association with MPL Claims if they value their customers' satisfaction and efficient claims handling.”

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Posted 4 months ago

“Made it very difficult to accept my no claims discount - sent me letter after letter - I telephoned but to no avail - they could not read - employing the wrong type AVOID - GO ELSEWHERE - AVOID”

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Posted 5 months ago

“Avoid you will get a bad credit with them even if you pay and they will deny all resolve”

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Posted 5 months ago

“Worthless Home Insurance !. The legal guard section is underwritten AM Trust and the claims handlers Arc Legal who are owned by them. They decline claims despite WHICH and two solicitors saying the policy should cover our claim. The Arc Legal claims handlers are not legal or insurance experienced but an ex labourer and welding supervisor, Tesco don't want to know even though its their policy and sold to us as a 5 star Defaqto policy. They say we have to deal with the underwriters claims handlers. Its a total nightmare. AM Trust have been involved in a Massive scandal in 2020 involving the Securities and Exchange Commission in the US and have had to pay out millions. Insurance Company and Former CFO Charged With Faulty Loss Reserves Disclosures Defendants to Pay $10.5 Million to Settle SEC Charges. Google ARC Legal and the reviews. There are hundreds negative reviews of ARC Legal and AM Trust and the reviews say they just disallow claims as standard practice. WHICH have said they have received many complaints and their journalists are investigating ARC Legal. Dont ever ever buy Tesco Home insurance !”

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Posted 5 months ago

“Tesco Home Insurance. Be Afraid. Be VERY VERY afraid. Fined and censured by Ombudsman. Cancelled my policy without reason. Directed to meet my valid claim by Ombudsman/FCA who then placed the history as a Case Study on their own website. 18+ months later, still denying my claim. 18+ months later still homeless. 2268806P Tesco Claim number PNX - 4698559 - D1F4 Ombudsman report number. Link to both my YouTube Video AND the Ombudsman report+ recent report in Telegraph showing my experience is not isolated . This bank has previous! Please be warned. https://youtu.be/-A1isFC03hY?si=1THxOsAuJXadA9cb”

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Posted 6 months ago

Tesco Bank is rated 3.6 based on 554 reviews