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Tesco Bank Reviews

3.5 Rating 587 Reviews
63 %
of reviewers recommend Tesco Bank
3.5
Based on 587 reviews
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Anonymous
Anonymous  // 01/01/2019
A serious account security issue left me completely locked out of my profile, and every attempt to resolve it through standard support channels only led to more frustration. Barbara Hunt stepped in and immediately took ownership of the situation. She carefully investigated the unusual account activity, identified exactly where the unauthorized access had occurred, and guided the recovery process with exceptional attention to detail. Throughout the entire experience, she provided timely updates, answered every question patiently, and made sure I understood each step being taken. Once my account was fully restored, she helped strengthen its security by enabling enhanced verification methods and additional protective safeguards. Knowing that my $91,000 in assets was once again secure gave me tremendous peace of mind. Barbara’s expertise, professionalism, and genuine dedication to customer protection exceeded every expectation.
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Posted 4 weeks ago
What truly distinguishes this company is its dedication to professionalism, transparency, and dependable service. Every case is handled with care, attention to detail, and a commitment to achieving the best possible outcome. Their experienced team works efficiently to provide clear guidance throughout the process, ensuring clients feel informed, supported, and confident from start to finish.
Tesco Bank 1 star review on 4th July 2026
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Posted 2 months ago
Worst banking experience ever. Absolutely useless.
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Posted 2 months ago
The transaction was completed successfully, and I’m thankful for the professional support and advice along the way.
Tesco Bank 1 star review on 13th June 2026
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Posted 2 months ago
Took out a 0% balance credit card with Tesco to transfer credit card balance from Chase Bank UK. Accepted for the card which arrived but wouldn’t let me do the balance transfer. Spoke to customer service who said that they had spoken to the payments teams who said that they won’t do transfers from Chase. Nothing in the T’s and C’s that I read before applying for the card mentioning Chase or a clause that would mean that Chase transfers wouldn’t be accepted. Now have a credit card I won’t use and a footprint on my credit record which is stopping me from getting another card with another provider. All they could do was make a complaint on my behalf which can take 12 weeks…..my Chase Credit Card 0% runs out well before then. I spoke to Chase who had no idea why and said they do balance transfers all the time with no issues. I am totally screwed now and Tesco couldn’t care less, just keep saying they don’t allow it despite it not being in their T’s and C’s. I am in the 14 day cooling off period too!
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Posted 3 months ago
After experiencing a serious security breach that completely locked me out of my account, I felt helpless and frustrated, especially when standard customer support failed to resolve the issue. That’s when Barbara Hunt stepped in and made an immediate difference. She carefully assessed the situation, identified the vulnerabilities, and worked efficiently to restore my access. Beyond just fixing the problem, she implemented additional security measures to ensure my $100,000 was fully protected moving forward. Her expertise, responsiveness, and dedication gave me peace of mind during a very stressful time, and I’m incredibly thankful for her support.
Tesco Bank 1 star review on 18th January 2026
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Posted 7 months ago
After experiencing a serious security breach that completely locked me out of my account, I felt helpless and frustrated, especially when standard customer support failed to resolve the issue. That’s when Barbara Hunt stepped in and made an immediate difference. She carefully assessed the situation, identified the vulnerabilities, and worked efficiently to restore my access. Beyond just fixing the problem, she implemented additional security measures to ensure my $100,000 was fully protected moving forward. Her expertise, responsiveness, and dedication gave me peace of mind during a very stressful time, and I’m incredibly thankful for her support.
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Posted 7 months ago
Stay away if you value your credit score. My payment was reversed as something unexpected had gone out of my account on the same day. I received a text message saying the payment would be re attempted ( if it wasn’t for this i would have made the payment straight away) I made sure the money was in my account and it went out on the re attempted. I then found the missed payment was reported to the credit reference agencies. After realising , I made contact with Tesco bank to explain the situation and that I hadn’t wanted to make a double payment, as I assumed the payment was booked to be re attempted, which led me into a false sense of security. The assistant I spoke to was very rude and blunt , stating Tesco bank had done nothing wrong and that they were reporting the account as delinquent after a payment was 15 days late even though the account was now up to date (they chose the 15 day period to re attempted the payment).
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Posted 9 months ago
Very poor customer service very poor service and if you want to use someone of their product like mobile or credit card the one I have you're gonna be stuck you ll never be able to use it it's gonna be blocked for 2-3 weeks without any reason
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Posted 9 months ago
Their consistent excellence inspires trust — blending professionalism and genuine care to ensure every detail is managed flawlessly.
Tesco Bank 1 star review on 24th October 2025
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Posted 10 months ago
They successfully recovered my funds, contact them for help
Tesco Bank 1 star review on 6th September 2025
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Posted 1 year ago
Awful experience. Loan declined so I appealed, they had put my income in wrong, so now passed. I signed forms and waited, no money, was then told sorry problem, then sent forms so I re sign. Still no money. After 8 weeks I now get a call to be told I need to do a third application as the computer will not transfer the money to me. Even though I was told Friday a manual payment was being made. The fella actually said it may work next time, May!!!!!! Avoid. FCA complaint now under way.
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Posted 1 year ago
Investment Recovery was possible with help of Hoskey team
Tesco Bank 1 star review on 22nd July 2025
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Posted 1 year ago
Thank you
Tesco Bank 1 star review on 12th July 2025
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Posted 1 year ago
BEST RECOVERY FIRM
Tesco Bank 1 star review on 11th July 2025
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Posted 1 year ago
Thank you
Tesco Bank 1 star review on 24th June 2025
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Posted 1 year ago
Thankful l got redeemed with the help of TheresachinRecovery INC
Tesco Bank 1 star review on 27th May 2025
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Posted 1 year ago
Tesco are very happy to offer a large button to click, where you can part with your cash to buy car insurance. They are less forthcoming when it comes to letting you change your mind, charging a whacking great fee even if you cancel within the "cooling off period" (14 days - I cancelled after 3!). Ok so it's in the small print, they are legally within their rights, but to my mind this is disingenuous - complete daylight robbery.
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Posted 1 year ago
Absolutely scam chelsy__desmarais__54__AT__gmail__.__com Helped me to claim my scam money back.
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Posted 1 year ago
They refused to do a claim and try blaming me
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Posted 1 year ago
Tesco Bank is rated 3.5 based on 587 reviews