Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.60

3.6 Rating 529 Reviews

66 %

of reviewers recommend Tesco Bank

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3.6

Based on 529 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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info@tescobank.com

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Tesco Bank 1 star review on 21st May 2020

Marco

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"good product at reasonable price"”

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(Home Insurance) - Posted 1 year ago

“was easy to get insurance with them”

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Posted 1 year ago

“Really good experience Highly recommended”

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Posted 1 year ago

“"Excellent insurance company. I am very pleased with all aspects of it."”

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(Home Insurance) - Posted 1 year ago

“Almost an hour on hold the service is appalling , seriously need to train your staff in customer service because they clearly do not have a clue. Absolute joke”

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Posted 1 year ago

“Appalling! Have made 4 calls in the last 3 hours to report card stolen, expecting to speak to a person rather than a machine. The last call had me on hold for 54 minutes before I put the phone down. Shame on you Tesco. You don't deserve the business!”

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Posted 1 year ago

“Happy with the quote and ease of purchasing my insurance”

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Posted 1 year ago

“3 years ago great car insurer. This year they increase my car insurance £20 monthly more than year before. As I compared insurances else where its much cheaper than Tesco. Shame but every penny counts so I`m leaving”

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Posted 1 year ago

“Always helpful”

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Posted 1 year ago

“I was trying to open a bond and have a problem with the security code? anyway I've phoned three times today and the second call the lady opened my one year bond and was very helpful until trying to get the security code correct so after a long wait on the phone I was twice cut off which I found disgraceful so my first experience trying to become a Tesco Bank customer has not been very pleasant I would think they may have a problem with this disgraceful attitude I'm over seventy years old and would like a just a little bit more help that's all I need. Thanks John”

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Posted 1 year ago

“Very informative staff / polite and very helpful in explaining different aspects of car insurance.”

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Posted 1 year ago

“Credit card i have not got bank with tesco and i keeo getting messages from them saying you have baught this that that and that i dont own a credit card nor do i want one ive been in fieldhead for months come out and had mental break down the fact that tescp have realesed a credit card in my name is disgusting and i will kill ym self if they dont sort this out simple”

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Posted 1 year ago

“I hold bank and credit card accounts with 2 main UK high street banks, and Tesco. Without doubt, over time, my experience is that Tesco is the poorest with regard to correct account presentation and also App access to my accounts. Today, for a reason the Tesco assistant is unable to explain, I (and it was clear I was not alone) am unable to access my accounts via the Tesco banking App on my iPad, and he was unable to say when, if at all, I would be able to in the future. I find shopping in Tesco a good experience, but it’s a pity their supporting Banking services let them down so badly by comparison.”

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Posted 1 year ago

“I lost my Tesco credit card and I’ve had problems with getting on my app. I’ve phoned a couple of times and actually spoke to the same person.. his name is Tony ( didn’t give a surname) but I can honestly say it’s the best telephone customer service I’ve every had . So helpful and such a friend guy. Restores your faith.”