Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.60

3.6 Rating 530 Reviews

66 %

of reviewers recommend Tesco Bank

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3.6

Based on 530 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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info@tescobank.com

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Tesco Bank 1 star review on 21st May 2020

Marco

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Policy was easy to understand and the Application was straightforward .”

Helpful Report

(Home Insurance) - Posted 2 years ago

“Hassle free experience, most cheap quotes you are going to get. Excellent overall.”

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Posted 2 years ago

“I have a credit card with Tescos Bank. The app is great and the online bank account on their website is stupidly secure. However .... I feel like I've been judged by Tescos Bank. Since having the card I have used it for high priced goods (washing machine etc) but because my limit is set low I can pay it off in one go. For some reason Tescos think this is money laundering and has on more than one occasion has temporarily closed my account - which I then have to ring up to prove it was me ( making me go round in circles on their phone line until I find a human's voice). This week I get a text from Tescos Bank saying my account has been closed due to fraud, a new card will be delivered and that I should check my bank account on their website for suspicious activity. -Did that, nothing out of the ordinary. I check multiple times throughout the week and still no suspicious activity on my account. So now I have to rely on my bank card on the last week before pay day (which is when I struggle with money) before getting my new card. Tesco you have f**ked me over, all you had to do was send a text or ring me to prove it was me who had made those transactions. Not once have I ever gone over my limit and I always pay on time. - I feel like I've been cheated here.”

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Posted 2 years ago

“Shocking ! they close each and every current account they hold and yet they do not put in place the resource to process the resulting switch requests and subsequently cancel said requests at will - this bank should hang their head in shame ! AVOID !”

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Posted 2 years ago

“Best insurance ever”

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Posted 2 years ago

“If I could give zero I would. Awful!! Avoid! Hidden Clauses in small print around storm damage, told not covered then called and told was covered due to press coverage. Unknowingly passed to third party companies to deal with claims, no explanation or transparency around process/next steps - two companies chasing for excess when confirmation of how issue is going to be resolved still outstanding. Really poor!”

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Posted 2 years ago

“When purchasing very very easy.”

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(Home Insurance) - Posted 2 years ago

“If you pay extra for a protected No Claims Bonus you may find that if you make 2 claims within 3 years, even if the 2nd claim isn't your fault, you COMPLETELY lose your NCB.”

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Posted 2 years ago

“Very helpful, and easy app”

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Posted 2 years ago

“nbhvhjk”

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(Home Insurance) - Posted 2 years ago

“Have had Tesco home insurance for 4 years and the price has increased slightly each year but when it came to dealing with our burglary claim they had empathy, reacted quickly to make sure our home was safe for us to live in and the ongoing 2 month process of the claim was excellent. I had to chase them up a few times (hence the 4 stars instead of 5) but each time I chased them they phoned back quickly and were back on our case. At an emotional time for us they were courteous and professional, the individuals we spoke to in the claims team saw us through the claim process which was understandably sometimes laborious, very detailed but thorough.”

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Posted 2 years ago

“Unfortunately I lost my job due to the pandemic. I was behind in my credit card payments and I called to ask for some breathing space. The advisor was so helpful and could not do enough me for. She even organised an online food delivery as I was struggling to put food on the table. I was overwhelmed with the support given, especially as I have worked all my life and the government have been the worst to try and get support from. Yet my credit card company went above and beyond to help my family eat, absolutely amazing customer service and support given from tesco bank. I will never forget how they helped me when I really needed it.”

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Posted 2 years ago

“Straightforward, no-nonsense insurance; the test and validation of their virtue would come solely come should a claim ever arise?!”

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(Home Insurance) - Posted 2 years ago

“Signed up with Tesco Bank for a personal loan rate of 4.8% but saw a better rate at Metro Bank afterwards so remember to shop around first!”

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Posted 2 years ago

“Tesco house insurance is very competitive and everything it says it does”

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(Home Insurance) - Posted 2 years ago

“Recently purchased home insurance,great price,and very easy throughout to get my insurance.”

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Posted 2 years ago

“Absolutely brilliant , easy to complete the "forms" on line. Have not had to claim but hope they would be just as good should I have to. Very competitive on price.”

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(Home Insurance) - Posted 2 years ago

“THE MOST DISHONEST BANKS... PUSHING AWAY FOREIGN NATIONALS AND TAKING SIDES WITH BRITS THEMSELVES. WE WERE CONNED AND THEM, INSTEAD OF TAKING OUR CLAIM INTO ACCOUNT FOR OBVIOUS REASONS. 4 COVIDE TESTS PURCHASED WITH THE VERY DISHONEST Nationwide pathology... CLEAR EVIDENCE THAT THEY REFUSE TO PROVIDE THE PROOF OF DISPATCH. THE SAME OLD GAME IN THE UK.. A STREAM OF SLAVES... UNQUALIFIED... MAKING THE FINAL DECISION. THEY SEND A MAIL SAYING THEY TAKE 25 DAYS TO INVESTIGATE THEN 4 MINUTES LATER ANOTHER MAIL WITH THEIR HOLLOW DISHONEST FINDING.. REJECT ON A MORE THAN LEGITIMATE CLAIM.. 830£... YES 28 NATION UNANIMOUSLY VOTED ZERO POINTS... GO FIGURE WHY”

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Posted 2 years ago

“THE MOST DISHONEST... We were conned by Nationwide pathology.. purchased 4 covid tests that we never received... The same old game... Far West Style being the norme now days in the UK. Nationwide Pathology refuses to refund, on the bogus basis that they are not responsible with Royal Post if not delivered. Our say is that.. they are lying.. they never sent out the tests... As per their own say on their website. Orders received before 2pm, will be dispatched 1st class Recorded Post.. And First Class recoded Post, provides proof of dispatch, with amount , time and the full address. One doesn't have to be rocket Scientist to understand that. Of course.. they refuse to provide such evidence.. because they don't have it.. since they never sent out the test. SHOCKING TESCO... When we raise the complaint.. We receive a first mail by Tesco.. that it takes 25 days to investigage and 5 MINUTES LATER.. another mail... with their findings that our refund is REJECTED... QUITE AMAZING... Ever since.. we keep repeating... that Nation Pathology is they don't provide the receipt of dispatch.. is clearly they are in breach of THEIR OWN CONTRACT AND RULES.. therefore , we are entitled with our refund. we have recorded calls with Tesco.. how shockingly when they don't have any responses to such a plausible evidence.. they just hung up on you TO TESCO.. WE WONT GO ANYWHERE UNTIL WE HAVE JUSTICE AND OUR REFUND. STOP TREATING US LIKE A SECOND CLASS CITIZENS.. BECAUSE WE AR FOREIGN NATIONALS. THIS DISHONESTY MUST STOP SOONER THAN LATER. WE ARE COMPLETING OUR YOUTUBE.. AND ADJUSTMENTS OF OUR RECORDED CALLS.. AND WILL PUBLISH UNDER THE TITLE BOGUS DISHOHNEST TESCO BANK. NO ONE IS QUALIFIED .. THEY ARE ALL A STREAM OF YOUNGSTERS.. THAT THEY DON'T UNDERSTAND EVEN BASICS.. CHEAP AND CHEERFUL EMPLOYEES FOR TESCO BANK.. AT THE COST OF HARD EARNED FUNDS THAT ARE BEING TAKEN AWAY BY A STREAM OF DISHONEST INDIVIDUALS”

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Posted 2 years ago

“A very good company, very good advisors, very good prices. I had car insurance for two consecutive years.”

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Posted 2 years ago

Tesco Bank is rated 3.6 based on 530 reviews