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Tesco Bank Reviews

3.6 Rating 530 Reviews

66 %

of reviewers recommend Tesco Bank

Company Reviews

3.6

Based on 530 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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Tesco Bank 1 star review on 21st May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a fixed term ISA with Tesco Bank £15000 i asked them to close my account. They said NO... I have mental health issues. Clinical depression. And for the first time in over 20 years I'm expecting suicidal thoughts. Thanks Tesco Bank!!!”

Posted 7 months ago

“tesco is a greedy company thats what went wrong your all about money i would not recomend your company to any one you robbed me steven roberts”

Posted 7 months ago

“I've been very happy banking with Tesco for nearly 30 years now, no complaints whatsoever :-)”

Posted 8 months ago

“Can't even change my phone number online to access my own account. Have to rely on snail mail 🙄”

Posted 8 months ago

“"Only changed because of price "”

(Home Insurance) - Posted 8 months ago

“"Easy to use website and good rates for Tesco club card holders."”

(Home Insurance) - Posted 8 months ago

“"Straightforward to set up my account and very helpful adviser when I asked questions. "”

(Home Insurance) - Posted 9 months ago

“"Easy to set up. But the test will come, hopefully never, in the event of a claim. "”

(Home Insurance) - Posted 9 months ago

“"Meets my needs in terms of cover"”

(Home Insurance) - Posted 9 months ago

“"Good price and easy to insure "”

(Home Insurance) - Posted 9 months ago

“"I haven't had any problems with them they are reasonable priced "”

(Home Insurance) - Posted 9 months ago

“What can I say absolutely disgraceful company, got a 0% transfer balance card had it for around 12 months paid every payment early!!! one month never got my bill reminder off tesco app so was a few days late on which I paid double payment and what do you know they cancelled my 0% interest????? in this current financial crisis I was late as there system never sent me my statement! no common sense they never admited there statement never got sent also never informed me via there app or email but sent letters that took 2 weeks to get to me for the extra interest,, prior to that I paid every payment early for all the other months, i just transferred my balance to another provider and got a better deal, also i went to cancel my card but had to print a form off there site fill it in then scan it and email it to them on which 3 days gone but no reply?? I have had cards i have had in the past were i have simply cancelled on the app and within a day its all done it does show how backward this organisation is, tesco bank are not a good organisation and there is a lot better out there i would say they are very underhanded in the way they do things. Be careful with them.”

Posted 11 months ago

“"Very easy to set up online, good pricing ."”

(Home Insurance) - Posted 11 months ago

“"Clubcard rewards "”

(Home Insurance) - Posted 1 year ago

“I was contacted by a member of staff to sort out payments that had been made to my account which i did not remember making the transactions. But also that someone was trying to take out a subscription to a company that i had never heard of. Thank goodness they were able to assist me. Spoke with me for over an hour which is more than anyone as ever done. Could never get in touch.”

Posted 1 year ago

“"Phoned re adding hubby's new hearing aids to our home insurance. Was given a quote but was then told that our existing insurance would cover the cost of one hearing aid being lost or repaired, so no need to take out additional cover. Hopefully he wont lose both! Thank you Tesco Insurance"”

(Home Insurance) - Posted 1 year ago

“"Quich and effective communication. Claim handles very quickly."”

(Home Insurance) - Posted 1 year ago

“"I would recommend Tesco\u2019s bank as my dealings with them are brilliant "”

(Home Insurance) - Posted 1 year ago

“you advertise yourself as a quick loan with payment within 2 hours. My loan was accepted more than 1 week ago, but it hasn't arrived since then. This country of loans would have transferred my money to any other bank. It is a mistake to choose this company because their service is zero and the call center condescendingly asks why I am calling them. amateur lazy obnoxious people work as they do in tesco. your work is not worth a single star, that's the truth!!!”

Posted 1 year ago

“AVOID AT ALL COSTS!!!! My wife was insured through Tesco. Had a fender bender, new bumper and bonnet needed. No structural damage, confirmed by mechanic. Tesco's took almost 2 weeks to assess the damage, during which she was told twice it would be cat c and could go ahead with repairs. Got repairs done and an MOT to prove roadworthiness only to be told it was cat b and is considered unroadworthy, all from some photos.... refusing to reassess, Customer service appalling. We've spent a fortune on cabs to get to work whilst waiting for a response, God knows how many phonecalls, gone ahead with repairs as agreed on 2 calls and now we're being told it's unroadworthy and we cannot drive it. DO NOT INSURE WITH TESCO!!!”

Posted 1 year ago

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Tesco Bank is rated 3.6 based on 530 reviews