Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.51

3.5 Rating 573 Reviews

64 %

of reviewers recommend Tesco Bank

Company Reviews

Questions

Metrics

3.5

Based on 573 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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Email:

info@tescobank.com

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Tesco Bank 1 star review on 22nd July 2025

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Tesco Bank 1 star review on 11th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They handled my clam in a professional way and paid quickly. All in all very good.”

Helpful Report

(Home Insurance) - Posted 7 years ago

“Easy to purchase and very good customer service.”

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(Home Insurance) - Posted 7 years ago

“I was happy with my policies, just wish I didn’t have to go through it all every year x”

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(Home Insurance) - Posted 7 years ago

“I haven't heard anything since policy was set up. But i am not expecting to hear from them as i haven't made a claim.”

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(Home Insurance) - Posted 7 years ago

“Easy to navigate website with online documents with quick customer services on hand.”

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Posted 7 years ago

“They were very clear and precise on the phone and what I purchased was exactly what I recived with no hidden options. Thedog indurance was also really competitivly priced”

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Posted 7 years ago

“Very easy to take out and set the direct debit up.”

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(Home Insurance) - Posted 7 years ago

“Good to do on line”

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(Home Insurance) - Posted 7 years ago

“Quick online service for a loan application and great apr. Quick decision and money on account at no time. For sure i will use them in the futurw if available.”

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Posted 7 years ago

“very good and understading thank you for your help”

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(Home Insurance) - Posted 7 years ago

“Very quick service and really good conditions. They gave me much better loan than tsb. Don't believe any more the bank advisors who tells a lies. Thank you, tesco! :)”

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Posted 7 years ago

“I recently had a claim regarding my car insurance with Tesco’s and the handelling of that case was amazing. They settled the claim and paid me within 12 hours, I honestly haven’t experienced anything like it with an insurance claim. If this is an indication of there service, I would 100% recommend them”

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Posted 7 years ago

“Excellent product no complaints”

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(Pet Insurance) - Posted 7 years ago

“Had no problem getting a quote from Tesco which was very favourable even with my existing providers.Policy came within working days as promised.”

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(Home Insurance) - Posted 7 years ago

“No need to claim or contact. Easy to join and competitively priced.”

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(Pet Insurance) - Posted 7 years ago

“No”

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(Home Insurance) - Posted 8 years ago

“I ordered currency first thing one day & the currency was delivered free of charge early the next day! Tesco had one of the best exchange rates, and was even better value with no card fee or delivery fee - must impressed!”

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Posted 7 years ago

“Super fast delivery, fantastic customer service”

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Posted 8 years ago

“They've just price matched a quote I had seen with them online to the annual premium I had from them through the post and I have reduced my insurance premium by £400+”

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Posted 8 years ago

“Excellent customer service and easy to understand”

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(Home Insurance) - Posted 8 years ago

Tesco Bank is rated 3.5 based on 573 reviews