Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.51

3.5 Rating 573 Reviews

64 %

of reviewers recommend Tesco Bank

Company Reviews

Questions

Metrics

3.5

Based on 573 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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Email:

info@tescobank.com

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Tesco Bank 1 star review on 22nd July 2025

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Tesco Bank 1 star review on 11th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent car insurance, good service and helpful staff. Renewal costs for 2nd years cover went down which was a welcome bonus.”

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Posted 5 years ago

“after getting stuffed by Hasting Direct I returned to Tesco and I was treated like a human not like a cash cow”

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Posted 5 years ago

“Excellent experience.”

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Posted 5 years ago

“Purchased car Insurance. Very cheap and professional products.”

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Posted 6 years ago

“I have all my insurances through Tesco. I have also recommended Tesco to friends.”

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(Home Insurance) - Posted 6 years ago

“Car insurance at a good price with no hassle. I hope to never use it!”

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Posted 6 years ago

“Very helpful over the phone customer service and online help. Get bonus discount if hold a Tesco Clubcard, really happy with my purchase :)”

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Posted 6 years ago

“Use Tesco bank for my bank account Very happy with their services they provided me with would totally recommend”

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Posted 6 years ago

“I have my mortgage with them. The summaries are excellent and I get club card points which I've just used against the ferry for my holiday and got 3 x the value as discount. Excellent.”

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Posted 6 years ago

“I have a Tesco clubs are but have never used Tesco bank. Their car insurance quote was by far the best and I have already recommended it to several friends”

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Posted 6 years ago

“I received an automated call from the Tesco Fraud Department. I called Tesco who confirmed activity on my account which was not normal and they had blocked the transaction. I am very impressed with their speedy due diligence and subsequent mitigation in personally being a victim of fraud. Thank you for your fantastic service.”

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Posted 6 years ago

“Very good and helpful plus you get bonus points on your loyalty card as it says ever.y little helps”

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(Home Insurance) - Posted 6 years ago

“Very efficient in dealing with problems and very polite Would always recommend to family and friends”

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Posted 6 years ago

“With your Tesco credit card I can combine it as my clubcard and get more points. Especially good value with buying fuel at Tesco, and extra value while I have been doing driving jobs for the last 3 years or so. I also used a good balance transfer offer with the Tesco card. Very good and efficient operation with points schemes, vouchers and other offers making having and using a Tesco credit card quite worthwhile, by around 2 per cent.”

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Posted 6 years ago

“Amazing insurance and so good cover”

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Posted 6 years ago

“Very easy”

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Posted 6 years ago

“Switched to Tesco and saved a generous amount of cash. Had been with car insurance for a number of years and also held a credit card so was used to their paperwork and way of working.”

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(Home Insurance) - Posted 6 years ago

“I love it Not good at all its not worth your time guy”

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Posted 6 years ago

“Its a lot Les The Petplan Who Put the Premium up every year.”

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(Pet Insurance) - Posted 6 years ago

“Got my home insurance happy with my cover at a reasonable price.”

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Posted 6 years ago

Tesco Bank is rated 3.5 based on 573 reviews