Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.51

3.5 Rating 573 Reviews

64 %

of reviewers recommend Tesco Bank

Company Reviews

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Metrics

3.5

Based on 573 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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Email:

info@tescobank.com

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Tesco Bank 1 star review on 22nd July 2025

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Tesco Bank 1 star review on 11th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a credit card customer and once in a wile you talk to customer service adviser name Kathy in Glasgow has most crystal clear voice with pleasantness and down to earth adviser. I had write to manager Kathy is as asset to the department Talked to Kathy Glasgow @ 12.3o on Friday Regards M zala”

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Posted 4 years ago

“Good overall car insurance. Speedy simple & a great price”

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Posted 4 years ago

“Always excellent service.”

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Posted 4 years ago

“I Love that I get Tesco Rewards when I use the credit card.”

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Posted 4 years ago

“No long, rambling message when you ring; answered quite quickly by RAS who listened to my query, explained how it happened, that it was nothing to worry about - my car was still insured - and explained how the matter could be resolved. As ever, a friendly, helpful, professiona and user-friendly service, which makes a pleasant change compared to other means of contacting companies. Thank you, Tesco, and RAS!”

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Posted 5 years ago

“Great service and good to talk to”

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Posted 5 years ago

“Good service saved me £100”

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Posted 5 years ago

“Choose to have my home and contents insurance with them at a cheaper price than my renewal quote from my previous insurer plus included better cover than I previously had. The colleague I spoke to was very helpful, polite and knowledgable.”

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Posted 5 years ago

“Excellent value for money on car insurance (saved £85 on annual premium) as an existing clubcard holder.”

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Posted 5 years ago

“Easy quick and competitive”

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(Home Insurance) - Posted 5 years ago

“Very happy with tesco home insurance .not had to make a claim yet .”

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(Home Insurance) - Posted 5 years ago

“Tonight I spoke to two wonderful helpful Tesco customer service agents who helped me cancel an insurance policy I'd bought and made a mistake on, and then buy a new policy online that was perfect for me, and at a great price too! Really helpful, friendly, great attitude. Thanks Tesco!”

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Posted 5 years ago

“Very easy to set up but luckily I have no need to make a claim.”

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(Home Insurance) - Posted 5 years ago

“Excellent service for car insurances.”

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Posted 5 years ago

“very good services”

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Posted 5 years ago

“Much cheaper for the same cover than I have had from my previous insurer who I have had for 8 years.”

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(Home Insurance) - Posted 5 years ago

“Very good”

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Posted 5 years ago

“Very good customer service. Easy to deal with the people who work there.”

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Posted 5 years ago

“Amazing service!”

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Posted 5 years ago

“Home insurance was so easy you could amend and set things to suit your needs , quick and easy process will use again!”

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Posted 5 years ago

Tesco Bank is rated 3.5 based on 573 reviews