Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.51

3.5 Rating 573 Reviews

64 %

of reviewers recommend Tesco Bank

Company Reviews

Questions

Metrics

3.5

Based on 573 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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Email:

info@tescobank.com

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Tesco Bank 1 star review on 22nd July 2025

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Tesco Bank 1 star review on 11th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to purchase and very good customer service.”

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(Home Insurance) - Posted 7 years ago

“Good value for money”

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(Home Insurance) - Posted 7 years ago

“Terrible Bank. Assured a 8 day Switch. Here we are 23 days after initial application accepted. No Card has been received or sent.. With D/D now due 7 I was worried, BUT CANCELLED Application and stayed with Nationwide.. Maybe not the interest but reliable service. TESCO BANK RUBBISH!. David”

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Posted 7 years ago

“Very helpful and quick response to claim. Claimed for accidental damage. Within a week new laptop arrived.”

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(Home Insurance) - Posted 7 years ago

“I was happy with my policies, just wish I didn’t have to go through it all every year x”

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(Home Insurance) - Posted 7 years ago

“I thought I might have got a claim for new patio doors under the buildings policy but was told on the phone they were not covered I told my son and he said Tesco insurance are a load of rubbish and told me to go to the one he has which covers most things I will not renew when it runs out”

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(Home Insurance) - Posted 7 years ago

“I haven't heard anything since policy was set up. But i am not expecting to hear from them as i haven't made a claim.”

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(Home Insurance) - Posted 7 years ago

“Easy to navigate website with online documents with quick customer services on hand.”

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Posted 7 years ago

“followed all their rules still Tesco is holding to my money so stay away from Tesco bank unless you can afford to loose it”

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Posted 7 years ago

“Very easy to take out and set the direct debit up.”

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(Home Insurance) - Posted 7 years ago

“Good to do on line”

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(Home Insurance) - Posted 7 years ago

“none”

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(Home Insurance) - Posted 7 years ago

“none”

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(Home Insurance) - Posted 7 years ago

“none”

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(Home Insurance) - Posted 7 years ago

“none”

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(Home Insurance) - Posted 7 years ago

“ive had a tesco card for 13 years and over that time my business expenses thru it have exceeded £740,000. I always pay in full and on time. I was 6 days late last month and have been charged £70 interest and £12 late payment fee. Tesco will not refund this. So I will never ever purchase anything from Tesco ever again and will make sure that everyone who asks is aware of this experience. This is a greedy immoral organisation and I will make it my business to undermine it at every opportunity.”

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Posted 7 years ago

“TESCO sent me my 1p a month cheque. FUCKING HELL TESCO.”

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Posted 7 years ago

“I can't give a real review of this provider as no claims have been submitted and hopefully it will stay this way.”

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(Pet Insurance) - Posted 7 years ago

“Given bad advice and won’t change their view”

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Posted 7 years ago

“I applied for a Tesco Bank Current Account recently, everything was going very well until i put money into the account. All of a sudden i'm noticing that i'm not able to withdraw cash, transfer and my card has been declined at all stores that i try to make a purchase. I contact Tesco Bank, whom never notified me of any issues said my account was under review. Under Review? what's there to review? it's a brand new account, no transactions, no problems, right? no.. they have frozen my account, i can't transfer, withdraw and now my bank card has been cancelled and was swallowed up at the ATM. I now have to wait until someone calls me sometime this week to discuss my account. I am now left with zero money to live off, no access to my state benefit, no access to food, or any other kind of help. The help is simply not there. All my money is locked away in that account and they are refusing to give me access to it. As soon as this problem is rectified, i'll be closing it down, and going to a REAL BANK, not a wannabe that cares ZERO about their customers. TESCO BANK? Avoid... unless you don't need access to your money. I'll be writing a very carefully worded letter to the CEO Dave Lewis about how badly they treat their new customers.”

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Posted 7 years ago

Tesco Bank is rated 3.5 based on 573 reviews